AM - Quality

2 weeks ago

Bengaluru, Karnataka, India Interview Kickstart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

Listen to and evaluate recorded sales calls to ensure adherence to scripts, compliance,

and best practices

Identify trends, training gaps, and areas for process improvement based on call reviews

Ensure all deals are accurately tracked from opportunity to closure

Validate and reconcile revenue data to support accurate forecasting and reporting

Collaborate with sales leadership to ensure visibility and accuracy of pipeline metrics

Maintain clean, accurate, and up-to-date records in HubSpot and Uplevel

Work cross-functionally with Sales, Sales Training, and RevOps to enforce data hygiene

practices

Document QA procedures and help build a scalable framework for future audits

Provide feedback and support in optimizing sales workflows and CRM automations

Generate regular QA reports and summaries for internal stakeholder

Good to Have

3+ years experience in Sales QA

Excellent listening, analytical, and documentation skills

High attention to detail and ability to work independently with minimal supervision

Strong communication skills and ability to deliver constructive feedback

Experience working with cross-functional teams and supporting a fast-paced sales

environment

Good to have: Strong familiarity with CRM tools like HubSpot; knowledge of Uplevel is a plus

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