Team Member – QSR

3 days ago

Bengaluru, Karnataka, India Spice lounge foodworks Ltd. Full time ₹ 1,44,000 - ₹ 1,92,000 per year

The Team Member is responsible for delivering excellent guest service, maintaining quality standards, and ensuring smooth daily operations in a Quick Service Restaurant (QSR) environment. The role involves food preparation, order taking, cleanliness, and teamwork to ensure a positive dining experience for every customer.

Key Responsibilities:1. Guest Service

  • Greet customers warmly and ensure a friendly dining experience.
  • Take accurate food and beverage orders using POS systems.
  • Handle customer queries, feedback, and complaints politely and efficiently.

2. Food Preparation & Quality

  • Prepare food and beverages as per standard recipes and company guidelines.
  • Maintain portion control and ensure consistency in taste, quality, and presentation.
  • Follow safety, hygiene, and sanitation standards at all times.

3. Store Operations

  • Support daily restaurant operations, including order assembly, packaging, and dispatch.
  • Ensure workstations (kitchen, counter, dine-in area) are clean, stocked, and organized.
  • Assist in inventory control and report shortages to the supervisor.

4. Cash Handling & Billing

  • Operate billing counters and manage cash/card transactions accurately.
  • Maintain records of sales and submit end-of-shift cash reports as required.

5. Compliance & Safety

  • Follow company policies, grooming standards, and uniform guidelines.
  • Comply with FSSAI, health, and safety norms applicable to QSR operations.
  • Report any equipment malfunction or safety issue immediately.

Qualifications & Experience:

  • Minimum 10th / 12th Pass or Diploma in Hotel Management / Hospitality preferred.
  • 0–2 years of experience in a QSR, café, or restaurant environment (freshers welcome).
  • Good communication skills and a positive customer-oriented attitude.
  • Basic knowledge of hygiene, food safety, and service standards.

Key Skills:

  • Customer Service & Communication
  • Teamwork & Time Management
  • Basic Food Preparation
  • Hygiene & Cleanliness
  • POS / Billing System Operation

Work Environment:

  • Fast-paced QSR outlet environment with rotational shifts.
  • Requires standing for long hours and handling customer rush during peak hours.
  • Weekend and holiday availability is mandatory

Job Type: Full-time

Pay: ₹12, ₹16,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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