Senior IT Support Services Analyst

17 hours ago


Hyderabad Secunderabad, India Clarivate Full time ₹ 4,50,000 - ₹ 13,50,000 per year
Job Description

We are looking for a Senior Technology Operations Analyst to join our central Access management team. This is an amazing opportunity to provide guidance and drive the strategy and execution Access Management activities across the enterprise e.g. provisioning, decommissioning, access reviews and integration.

About You experience, education, skills, and accomplishments
  • University or College education in Computer Science.
  • 7 years of overall IT experience
  • Extensive experience in SharePoint Online administration, including permissions management, content governance, site collections, permissions, workflows, and content management.
  • Proficiency in using Power Apps, Power Automate, and Power BI to create and manage business solutions and ability to develop and maintain custom applications and workflows using Power Platform.
  • Expertise in managing Power Platform workflows that integrate across O365
  • Experience in enterprise directory architecture and design including significant knowledge of Active Directory and Azure Active Directory.
It would be great if you also had . . .
  • 1 years of experience with Identity Management solutions such as CA IDM, SailPoint, CyberArk, etc.
  • Ability to translate business requirements to technical requirements and drive solution design and architecture.
  • Experience with ServiceNow ITSM platform.
What will you be doing in this role?
  • Engaging in all aspects of Access Management from software deployment to licence provisioning and rights management
  • Participate in security audits and contribute to continuous improvement initiatives to enhance our compliance posture
  • Making improvements to the current processes with a focus on automation and developing a foundational IAM framework
  • Work closely with design and implementation engineers across teams and come up with appropriate solutions.
  • Partner with application, technology, and security teams across Clarivate to provide technical expertise, design guidance and drive solutions following best practices.
  • Create and deliver effective presentations that inform Clarivate Leadership teams to ultimately drive business-relevant decisions.
  • Specify guidelines and supporting processes for integration, administration, and maintenance.
  • Recommend improvements, corrections, remediation, or requirements for associated projects.
  • Create and maintain documentation for appropriate Access Management related activities and metric reporting.
About the Team

Central Access management with team members based in different cities across India. You will be part of a Central Access management team that supports the organization's mission and vision by providing reliable, secure, and scalable technology solutions. You will have the opportunity to work with cutting-edge Microsoft products and technologies, such as Azure, Copilot, SharePoint, and Power Platform. You will also collaborate with other technical experts across regions and domains, sharing best practices and learning from each other's experiences. By working for this team, you will develop your technical skills, grow your professional network, and contribute to the organization's success.

Hours of Work
  • 45 hours per week- 6pm-3am IST
  • Hybrid
  • On role

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Locations: R14-Hyderabad



  • Hyderabad/ Secunderabad, India Clarivate Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description We are looking for an IT Support Services Analyst to join our central Access Management team. This is an amazing opportunity to learn and engage with a variety of technologies during daily Access Management activities across the enterprise e.g. provisioning, decommissioning, access reviews and integration. Additionally, the role will...


  • Hyderabad, Secunderabad, India Clarivate Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support.About You experience, education, skills, and accomplishmentsWork experience (At least 3-5...

  • Senior Soc Analyst

    1 week ago


    Hyderabad, Telangana, India Astrasol It Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description:We are looking for an experienced SOC Analyst with strong expertise in advanced collaboration platform log analysis (like endpoint, DLP, insider risk, etc.). This role focuses on designing, validating, and analyzing security & compliance logs to support investigative analysis, reporting, experiments, and advanced monitoring use cases.Key...


  • Hyderabad, Telangana, India Clarivate Full time

    We are looking for an IT Support Services Analyst to join our central Access Management team This is an amazing opportunity to learn and engage with a variety of technologies during daily Access Management activities across the enterprise e g provisioning decommissioning access reviews and integration Additionally the role will introduce you to a range...


  • Hyderabad, Telangana, India Prym Shared Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Introduction:Prym Shared Services (PSS) India Private Limited, located in Hyderabad, Telangana, is looking for an IT Service Desk Analyst to be a part of their growing team. PSS belongs to the Prym Group, based in Germany since 1530, and having locations throughout the world.Job Summary:Job Title IT Service Desk AnalystLocation HyderabadCountry IndiaWork...


  • Hyderabad, India Enormous IT Services Full time

    . Conduct service request analysis - Assisting with problem identification and problem reproduction through remote VPN/Zoom connection - Assist in formulating an initial technical issue resolution plan - Assist in executing the technical and functional issue resolution plan and adjusting such plan as appropriate as required - Assisting with the creation of a...


  • Hyderabad, Telangana, India Clarivate Full time

    We are looking for a Senior Technology Operations Analyst to join our central Access management team This is an amazing opportunity to provide guidance and drive the strategy and execution Access Management activities across the enterprise e g provisioning decommissioning access reviews and integration About You - experience education skills and...

  • Business Analyst

    2 weeks ago


    Hyderabad, India Sage It Full time

    Role & responsibilities We are seeking a dynamic Senior Business Analyst with Product Owner capabilities to drive strategic IT and digital transformation initiatives. This role combines deep business analysis expertise with product mindset ensuring that solutions deliver measurable business outcomes. The ideal candidate will partner with senior stakeholders,...


  • Hyderabad, Telangana, India Momentum Financial Services Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    GENERAL FUNCTIONAs a Senior Analyst, Contact Centre, you will serve as a strategic analytics partner to the call centre team. You will be responsible for delivering data-driven insights and timely reporting that optimize agent performance, enhance operational efficiency, and support strategic decision making across high volume service...


  • Hyderabad, India Momentum Financial Services Group Full time

    GENERAL FUNCTION As a Senior Analyst, Contact Centre, you will serve as a strategic analytics partner to the call centre team. You will be responsible for delivering data-driven insights and timely reporting that optimize agent performance, enhance operational efficiency, and support strategic decision making across high volume service channels....