
Sales Executive
4 days ago
Roles & Responsibilities (Sales Executive)
- New Business Development: Map the city/territory, build a lead list (HoReCa, retail, institutions), generate walk-ins/calls, and convert trial orders to regular accounts.
- Meeting Coordination: Secure and schedule appointments with prospects; align agendas and hand-offs with the internal lead-gen team.
- Pitching & Sampling: Present grades, pack sizes, pricing/MOQs, shelf-life, and delivery windows; arrange samples and trials; handle objections.
- Order Booking & Service: Capture orders via CRM/Sheets/WhatsApp, confirm ETAs, and coordinate OTIF deliveries with procurement/packhouse/dispatch.
- Account Management: Maintain visit cadence, ensure service recovery, and drive upsell/cross-sell to increase ticket size and repeat orders.
- Payment Collection & Follow-up: Explain credit terms, track due dates, follow up on overdues, and update collection trackers to support DSO targets.
- Market Intelligence: Track daily price movements, competitor quotes, availability/seasonality, and share timely updates with the team.
- Reporting & Hygiene: Maintain clean pipelines and visit reports; update MIS/CRM daily; follow BAFL policies on grooming, conduct, and documentation.
- Cross-functional Collaboration: Work closely with sourcing, QA/grading, and logistics for smooth fulfilment and issue resolution.
- Territory Planning & Claims: Plan efficient routes; submit conveyance/fuel claims as per policy with accurate logs.
Preferred Candidate Profile
Experience & Education
- Fresher to 2 years in field sales (FMCG/F&V distribution/HoReCa supply preferred).
- Graduate/12th pass with strong sales aptitude.
Must-Haves
- Two-wheeler with valid DL; strong city navigation and willingness to travel extensively.
- Communication: Clear spoken Tamil; workable English for basic email/WhatsApp; polite phone etiquette and professional grooming.
- Skills: Prospecting, meeting setting, relationship building, basic negotiation/closing, collections follow-up.
- Tools: Smartphone proficiency, Google Maps, WhatsApp, and basic Excel/Google Sheets/CRM hygiene.
- Work Style: Ownership, persistence, punctuality, integrity (especially around rates/collections), and coachability.
- Availability: Comfortable with flexible 9-hour shifts based on business needs; willing to work some weekends/peak days.
Good-to-Have
- Existing connects with hotels, restaurants, caterers, modern trade, or processors.
- Understanding of seasonality, grades, wastage %, and basic cold-chain dos.
- Exposure to logistics coordination (delivery slots, milk-run routes) and basic commercials (PO, GRN, e-invoice basics).
- Additional language (Hindi/English) for multi-city chains.
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