
Senior Territory Service Representative
5 days ago
Qualification: Minimum 12th pass preferably Graduate.
Experience:
3-4 years of experience from Service Centre background.
Age:28 to 32 years
Knowledge:
Should know local geography.
Skills:
- Should possess a two-wheeler
- Should possess a valid DL (Driving License)
- High organizational commitment
- Good team worker
- Preferably knows basic Computers
- Good communication in Local/Hindi/English languages.
Delivery
- Unloading the bags from vehicle
- Scan the shipments
- Primary Sorting and Secondary sorting
- Outscan the shipments as per delivery route
- Delivering the shipment as per package address only
6 Take an acknowledge form customers through device (BYOD)
- Update correct status code for undelivered shipments at customer address
- Delivery process will be briefed through a training
- Handing over of cod amount on the same day to the supervisor
- Undelivered shipments needs to be handed over to the supervisor
- Proper dress code and carry field bags all the delivery points
Pickup
- Pickup as per SOP
- Timely pickup at customer place as per cut off timing
- Check if serviceable location
- Count number of shipments at the customer and take acknowledgement on the pickup sheet
- Inscan the shipment at the office and handle Rapid entry
- Primary and secondary sorting of the shipments
- Bagging process
- Canvas bags to be Loaded in to the vehicle
- Reaching location for timely connection
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