Customer Service

Answering incoming phone callsResponding to customer emails and online chatFulfilling customer requestsProviding customer supportSelling the company's productsPromoting company newsUsing computer systems to record conversation detailsUpdating customer recordsHandling service issuesActing as the first point of contact for many customersResolving highly...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.Provide accurate information about products, services, and company policies.Troubleshoot and resolve customer complaints or technical issues efficiently.Ability to multitask, manage time effectively, and work under pressure.Positive attitude, empathy,...

Lead and manage the customer service team, providing coaching, training, and support.Monitor performance metrics (e.g., response time, resolution time, CSAT scores) and drive continuous improvement.Handle complex or escalated customer issues promptly and professionally.Strong problem-solving and conflict resolution abilities.Ability to work in a fast-paced...

Respond promptly and professionally to customer inquiries via phone, email, live chat, or in person.Process orders, forms, applications, and requests.Resolve product or service issues by clarifying complaints, determining the cause, and identifying solutions.Ability to multitask, prioritize, and manage time effectively.Positive attitude and a passion for...

Customer Service Executive@ MeeshoFresher & Experienced Salary: 16KSkill Requirement: Versant 4ShiftFemale: 6AM - 11PM (one-way drop provided)Male: 24/7 rotational shifts & week-offsTraining shift: 4 PM -1AM Drop within 20 km radius Required Candidate profileQualification: Graduates / Undergraduates Immediate Joining To Apply..?Contact HR : Perks and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...