Customer Support Associate
5 days ago
Job Title: Customer Support Executive
Location: Indore, Madhya Pradesh
Job Description:
We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills and a customer-first attitude.
Key Roles & Responsibilities:
-Handle customer queries via phone in a professional manner
-Provide accurate information and resolve customer issues effectively
-Ensure high levels of customer satisfaction
-Maintain proper records of customer interactions
-Escalate unresolved queries to the appropriate department
-Follow up with customers when needed
-Adhere to process guidelines and compliance standards
Meet daily and monthly performance targets (call quality, response time, resolution, etc.)
Eligibility
Qualification: Undergraduate / Graduate (15 years of education)
Experience: 0 to 2 years
Languages Required: Good communication in Hindi & English
Salary - 11k- 15k in-hand.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹14,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- English (Required)
Location:
- Indore, Madhya Pradesh (Required)
Work Location: In person
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