Outsourced IT Technical Consultant II

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals. 
 
EisnerAmper is looking for a skilled Quality Assurance leader to play a pivotal part in ensuring the delivery of high-quality, reliable, and efficient IT solutions. The Quality Assurance Leader is responsible for overseeing and implementing quality assurance strategies and processes for manual and automated testing for BAU and multiple transformation initiatives. 

This is an analytical role in a fast-paced environment requiring the ideal candidate to perform effectively both as an individual and as part of a team. This role will require focus ensure completeness of testing of functional and on functional requirements. 

What it Means to Work for EisnerAmper:

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.

• You will have the flexibility to manage your days in support of our commitment to work/life balance.

• You will join a culture that has received multiple top "Places to Work" awards.

• We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions. 

• We understand that embracing our differences is what unites us as a team and strengthens our foundation. 

• Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.

• Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts.

What Work You Will be Responsible For:

• Provide remote support of end users' desktops, servers, and networking infrastructures.

• Helpdesk support of MS Office 365 applications and Azure

• Interact with end users to troubleshoot general IT issues and security applications.

• Assist senior engineers on new or existing projects and deployments.

• Manage client networks, Backups, Firewalls, and Security

• Project planning and development

• Documentation of systems and projects

• System monitoring of client networks and managed services.

• Software deployments, patches, updates, and reporting

• Able to work on different schedules throughout the day, including weekends. 

Basic Qualifications:

• An Excellent attitude, looking to GROW and work as a team player.

• 8-10 years of work experience with helpdesk and technical project background

• Experience with Microsoft Windows Desktop and Server Editions

• Experience with user creation/management in Active Directory, Entra/AzureAD

• General knowledge and experience with firewalls, routers, wireless networks, and security

• Familiar with productivity applications and networking under Microsoft Windows and Mac OS

• Experience with configuration, installation, and support of desktops

• Experience with Microsoft Office 365 and Azure Virtualization

• Experience working with Office 365 Business tenants.

• A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)

• WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS

• Capable of adapting and learning new technologies quickly

• The ability to communicate technical ideas in simple terms.

• A clean-cut appearance for virtual meetings

• ConnectWise Experience a PLUS

Certifications

• One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)

We strongly believe in a supportive work environment where all our colleagues can succeed. EisnerAmper India is proud to be an Equal Opportunity merit-based employer. We do not discriminate on the basis of caste & religion, disabilities, gender, sexual orientation, age or marital status

About EisnerAmper:

EisnerAmper is one of the largest accounting, tax, and business advisory firms, with nearly 4,000 employees and more than 400 partners across the world. We combine responsiveness with a long- range perspective; to help clients meet the pressing issues they face today and position them for success tomorrow.

Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms, and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries. We are also engaged by the attorneys, financial professionals, bankers, and investors who serve these clients.

About EisnerAmper India:

EisnerAmper (India) Consultants Pvt. Ltd. ("EA India") is a subsidiary of Eisner Advisory Group LLC ("EA Group"), which practices in an alternative practice structure with EisnerAmper LLP. EA India employees provide advisory services to clients of EA Group and audit services to clients of Eisner Amper LLP and comply with the professional standards applicable to each of EA India, EA Group and EisnerAmper LLP. EA India employees also provide operational services to EA Group and EisnerAmper LLP. The policies and procedures of EA India, including obligations of confidentiality and non-disclosure, apply to all services provided by EA India employees. All applicants are applying to positions for employment with EA India, and not EA Group or EisnerAmper LLP.

EA India opened its first office in Mumbai in 2007. Over the years, our India footprint has expanded to include offices in Bangalore and Hyderabad. We are a culturally diverse pool of over 500 professionals supporting our global clientele from a range of startups to Fortune 500 entities.

Should you need any accommodations to complete this application please email:

Preferred Location:Mumbai

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