HR Systems Associate
5 days ago
About the Role:
We are looking for an
HR Systems Associate
to join our global HR Systems team. The ideal candidate will provide functional support for Workday and assist in ensuring smooth business-as-usual (BAU) operations. This includes managing Workday tickets, performing testing for new features, and supporting system implementations and enhancements.
Key Responsibilities:
- Provide day-to-day support by managing and resolving Workday-related BAU tickets in a timely manner.
- Conduct functional testing of Workday updates, new features, and enhancements.
- Document test cases, results, and support procedures accurately.
- Assist in configuring and implementing new modules or updates to existing Workday processes.
- Troubleshoot configuration issues, identify root causes, and resolve them efficiently.
- Monitor integrations between Workday, Greenhouse, and other internal or third-party systems; collaborate with the Integrations team to resolve any issues.
- Develop and maintain process documentation, user guides, and training materials.
- Review, test, and communicate the impact of Workday semi-annual releases to stakeholders.
- Stay up to date with Workday Community updates and best practices.
Qualifications & Skills:
- Bachelor's degree in Human Resources, Business, Computer Science, or Information Technology.
- 1 to 3 years of hands-on experience with
Workday Core HCM
. - Strong understanding of Workday design, structure, and business processes.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently as well as collaboratively within a global team.
- High level of professionalism and discretion when handling confidential information.
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