Customer Care Executive- Chat/Email/Voice process

Role: Customer Support ExecutiveJob Type: FULL TIMEShift Timings: Night Shift ( US Process - Inbond )Working Days: Monday to SaturdayWork Mode: Work from OfficeHandle customer data responsibly and professionally, ensuring confidentiality and accuracy.Must have excellent communication skills .Manage inbound customer calls, emails, and chats with efficiency...

Roles and Responsibility Handle customer inquiries via phone, email, or chat with empathy and professionalism.Provide accurate information about products or services to customers.Resolve customer complaints and issues efficiently.Collaborate with team members to achieve sales targets or improve customer satisfaction.Maintain high product knowledge to...

Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly & professionally* Maintain high NPS through exceptional service* Coordinate with technical team for repairs & returns

Hello Folks Greetings for the dayWe are hiring for the position of at Innotech Global Private Limited, Jamshedpur.Here are the details of the job:Role:Customer Support ExecutiveJob Type:FULL TIMEShift Timings:Night Shift ( US Process - Inbond )Working Days:Monday to FridayWork Mode:Work from OfficeRole & Responsibilities:Handle customer data responsibly and...

We are looking for a Support Team Executive to handle customer and seller queries efficiently. The ideal candidate should have good communication skills, a problem-solving attitude, and basic computer knowledge.Responsibilities:Respond to customer calls, emails, and chats.Resolve order-related issues (refunds, delays, etc.).Coordinate with the operations and...

Supervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.Interviewing the skills of...

SUMMARY Job Opening: Inbound Voice Process (US Healthcare)**Work Location: Kolkata Only Jamshedpur candidates can apply.**walk-in dates:13th & 14th OctAddress: Netaji Subhas University, Jamshedpur - Pokhari, PO: Bhilai Pahari, PS: MGM, Dist:, Jamshedpur, Jharkhand 831012Responsibilities:Handling incoming calls and responding to customer emailsResolving...

SUMMARY Job Opening: Inbound Voice Process (US Healthcare)**Work Location: Kolkata Only Jamshedpur candidates can apply.**walk-in dates:13th & 14th OctResponsibilities:Handling incoming calls and responding to customer emailsResolving customer complaints and issuesAssisting customers with product information and placing ordersIdentifying and escalating...

Position OverviewWe are seeking a dynamic and customer-focused Customer Service Sales Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, building strong client relationships, and driving sales by promoting products/services. This role requires excellent communication skills, a problem-solving attitude,...

Responsibilities:*Manage international calls with US clients*Maintain high call quality through good English communicationAbility to work in night shifts*Provide precise and reliable information to customers regarding bookings, cancellationsHealth insuranceProvident fundSales incentivesAnnual bonus