Customer Service Executive
7 days ago
Key Responsibilities:
- Handle and action emails from central inboxes
- Answer inbound and make outbound calls with professionalism
- Adhere to internal and external policies and procedures
- Maintain accurate system records and update order details
- Ensure timely communication with internal and external stakeholders
- Coordinate with departments to ensure smooth dispatch of goods
- Manage work schedule independently and meet deadlines
- Understand and respond to customer requirements
- Perform additional ad-hoc tasks as assigned
Requirements:
- Excellent communication and analytical skills
- Proficiency in MS Office Suite and Google Workspace
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
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