Technical Support Engineer

24 hours ago

Delhi, Delhi, India Webstep Technologies Private Limited Full time ₹ 4,00,000 - ₹ 7,00,000 per year

Technical Support Engineer

Location: Delhi

Webstep Technologies is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey.

  • Provide technical support and troubleshooting to customers.
  • Perform routine maintenance and updates on IT systems.
  • Respond to and resolve IT-related issues and incidents.
  • Document and report on IT support activities and performance.
  • Ensure compliance with IT policies and standards.
  • Collaborate with other IT team members for support needs.
  • Stay updated with advancements in IT support practices and technologies.

· Troubleshoot application issues, including software defects, database processing blocks, and configuration errors.

  • Take ownership of technical issues by working closely with developers to resolve more complicated problems.
  • Designing and delivering high-quality digital solutions for complex business needs.
  • Skilled in streamlining workflows, improving system efficiency, and supporting large-scale projects, including work in the banking sector.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 4 years in Technical Product Support, a similar role, or a background in software development.

· Excellent problem-solving and troubleshooting skills.

· Ability to work independently and as part of a team.

Role: Technical Support Engineer

Industry Type: IT Services & Consulting

Department: Development

Employment Type: Full Time, Permanent

Job Types: Full-time, Permanent

Pay: ₹400, ₹700,000.00 per year

Benefits:

  • Provident Fund

Experience:

  • Technical support: 4 years (Preferred)

Location:

  • Delhi, Delhi (Preferred)

Work Location: In person

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