Onboarding Specialist

1 week ago

Bengaluru East Karnataka, India Scimplify Full time

About Us
We are a specialty chemicals manufacturing company with a full stack solution from R&D to manufacturing and doorstep delivery of innovative chemicals. Headquartered in Bengaluru, India we cater to pharmaceutical, agrochemical, industrial chemicals, personal care, and home care industries.

Our B2B fulfillment platform supports businesses globally in developing and manufacturing chemicals from lab to commercial scale. With a team of in-house R&D experts and scientists, we offer custom synthesis and route scouting services to support manufacturers in product development.

We are VC backed - here is a read. We are 200+ people strong and have offices in India, UAE and Indonesia. We are currently exporting to over 17 countries from India currently.

Read to learn more

Key Responsibilities

  • Lead and manage the onboarding process for Contract Research Organizations and individual scientists.
  • Ensure fast, seamless onboarding aligned with internal timelines and quality benchmarks.
  • Coordinate with internal teams (Tech, BD, Operations) to ensure readiness for each profile.
  • Serve as the first point of contact for CROs, addressing queries and guiding them through the onboarding lifecycle.
  • Help maintain quality and consistency in the setup of partner profiles on the platform.

Preferred Candidate Profile

  • Academic background in chemistry, biology, or a related life sciences field.
  • 2–5 years of experience in onboarding, partner success, or scientific customer engagement roles (preferably in a startup or CRO-facing environment).
  • Excellent verbal and written communication skills.
  • A mature, confident presence – ideally in their late 20s to early 30s – capable of interacting comfortably with senior scientists and BD heads at CROs.
  • Comfortable working in a fast-paced environment with evolving priorities.

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