Technical Support

6 days ago

Hyderabad, Telangana, India 3ghrservices Full time ₹ 2,08,000 - ₹ 4,00,000 per year

Greetings from 3G HR Services

We are hiring "Technical Support" (Voice & Non Voice)

Qualification: UnderGraduate/Graduate

Experience:- 0- 1+Yrs

Salary:

Freshers: LPA

Experienced:- Up to 4.0 LPA

Shifts: - 4 Days a Week, Night Shifts

Location: Uppal

2 Way Cab is provided

Roles & Responsibilities :

To provide best in class Technical support to customers over Phone.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

Follow standard operating procedures & escalate to internal teams for quicker resolution.

Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.

Documenting all troubleshooting performed on the call.

NO WORK FROM HOME. INTERVIEW WILL BE AT OFFICE Only

NOTE:

It is a Night shift process. Shift: 3*3 (Rotational), Cab Facility Available both ways.

Job Type: Full-time

Pay: ₹208, ₹400,000.00 per year

Work Location: In person

Speak with the employer

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