Cyber - Strategy and Transformation - Manager - ServiceNow GRC/IRM

Cyber

Deloitte Cyber understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful insights to help our clients navigate the ever-changing threat design and technology as we partner with clients to transform finance.

Position Summary

Level: Manager

Work you'll do:

• Highly proficient in configuring and developing on the ServiceNow platform, with a comprehensive understanding of core platform features, functionalities, secure application operations, and exception handling during ongoing operations.
• Facilitate the adoption of technology-based tools and methodologies to continuously enhance the monitoring, management, and reliability of services.
• Design and architect ServiceNow security solutions focusing on Security Operations, Integrated Risk Management, and Vulnerability Response
• Collaborate with sales teams to develop practical ServiceNow security solutions.
• Collaborate with clients to gather requirements and translate business needs into technical solutions.
• Support pre-sales activities and solution demonstrations.
• Create technical documentation including solution designs, architecture diagrams, and implementation guides.
• Work closely with development teams to ensure proper implementation of designed solutions.
• Provide technical guidance and support during implementation phases.
• Ensure solutions align with ServiceNow best practices and platform capabilities.
• Participate in client presentations and technical discussions.

The team:

Cyber Strategy & Transformation teams develop and transform cyber programs in line with a client's strategic objectives, regulatory requirements, and risk appetite. They keep the enterprise a step ahead of the evolving threat landscape and give stakeholders confidence in the organization's cyber posture. Services include the design of cyber organization, governance, and risk assessments. Services also encompass Cybersecurity Assessments and Frameworks, Cyber Transformation Management, Technology Software and Asset Compliance Management, Third Party Risk Management, Cyber Risk and Compliance, Solution Design and Implementation, and Cyber Risk Analytics and Quantification Reporting.

Qualifications:

Must Have Skills/Project Experience/Certifications:

• 9-13 years of overall and relevant ServiceNow experience in implementing applications such as IRM (Integrated Risk Management), SIR, VR, TPRM, BCM.
• Demonstrated experience with technical aspects of ServiceNow, including workflow design, APIs, web services, and integrations using connectors (preferred).
• Hands-on experience configuring Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, complex workflows/Flow Designer, and migrating solutions to higher environments.
• Well-versed in various ServiceNow products and platform capabilities.
• Proficient in defining epics and user stories, creating UI mock-ups, and adopting a hands-on approach to drive results.
• Ability to conduct regular code reviews, adopt ServiceNow best practices for software design and development across the platform ecosystem, and provide technical guidance to colleagues and customers to resolve questions and issues.
• Experience designing, configuring, and developing product automations and integrations.
• Skilled in the design and development of scoped applications of varying complexity.
• Proficient in ServiceNow platform management such as deployments, upgrades and troubleshooting.
• Collaborate with Functional Consultants and Business Analysts to create and estimate user stories, and propose solutions that meet or exceed customer expectations for quality and user experience.
• Experience in developing and maintaining ServiceNow product knowledge and/or certifications.
• Ability to prioritize personal and team workloads and consistently meet deadlines.
• Excellent documentation, presentation, verbal, and written communication skills, with the ability to work effectively with teams across geographical locations.
• Must have delivered more than 4-5 projects end-to-end, from requirement gathering through to go-live.
• Must have ServiceNow IRM or Security Operations module implementation experience (like Risk Management, Audit Management, Policy Management, Vendor Risk Management & SIR Modules, etc.)

Good to Have Skills/Project Experience/Certifications:

• Good to have ITAM, SAM, HAM & CMDB experience.
• Good to have ServiceNow Certified Application Developer (CAD).
• Good to have CIS - Risk and Compliance Implementation specialist certification.
• Good to have CIS – Security Incident Response Implementation specialist certification.
• Good to have CIS – Third Party Risk Management Implementation specialist certification.
• Good to have CIS – Vulnerability Response Implementation specialist certification.
• Good to have knowledge of strategic roadmap development for GRC technologies ServiceNow and other like RSA Archer, MetricStream

Education:

• Bachelor's/ Master's degree in information technology or related field

Location:

Bengaluru/Hyderabad/Pune/Chennai/Kolkata

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

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Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

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Requisition code: 307124