Training Manager
16 hours ago
develops and delivers programs to boost staff skills, service, and guest satisfaction, covering needs analysis, curriculum design (brand standards, operations, safety), delivery (workshops, e-learning), evaluation, budget management, and onboarding, while collaborating across departments and focusing on a "lead by example" culture, requiring strong HR/hospitality knowledge and communication skills. Role & responsibilities
Preferred candidate profile
Essential Skills & Qualifications:
- Proven training/HR role in the hotel/hospitality industry.
- Bachelor's degree in Hotel Management or related field often preferred.
- Excellent communication, presentation, interpersonal, problem-solving, and IT skills.
- Strong leadership, passion for hospitality, hands-on approach, commitment to guest service.
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