Manager - Training

6 days ago

Bengaluru, Karnataka, India maxlifeins Full time


Job Description

Position



 Manager - Training



Number of Positions

1



Department



CAT - Loyalty



Function



Training



Reporting to



Zone Training Manager



Band



4



Location



Bangalore



Team size (D/I)



0

KEY RESPONSIBILITIES:

Conduct training modules for Sales Team


•  Conducting induction and on-boarding training programs


•  Training on selling skills


•  Training on all MLI Insurance products and processes


•  Training on all MLI Digital tools and Assets


•  All other training programs as outlined by the organization


•  Conducting PRP and FOD as and when required

Conducting training in blended delivery format


•  Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings


•  Developing facilitation skills and virtual delivery

skills to ensure seamless training delivery across all sessions

Administrative


•  Manager-trainer to drive adoption of the digital learning platform across all roles


•  Responsible for driving digital assessments among the Sales Team


•  Responsible for driving self-learning among Sales Teams   


•  Responsible for calendarzing and effectively planning all training sessions with the RHs / TMs


•  Responsible for delivering all training adhering to the training calendar designed


•  Responsible for driving business performance of all learners


•  Responsible to drive attendance to all training sessions


•  Responsible to capture attendance in TMS/ELM within the stipulated time defined


•  Responsible to coordinate with the RH / TMs in calendarizing all training sessions for an office


•  Responsible to plan travel for training sessions in various locations as required

Look after training logistics


•  Schedule training sessions


•  Ensure wider participation of Sales Team in programs

Monitor progress of Sales Team on a continuous basis


•  Seek regular feedback from stake holders


•  Ensure that Sales Team follow moral and ethical standards when dealing with clients


•  Monitor Sales team development

Update training material


•  Review present training material


•  Scan environment


•  Incorporate feedback from  sales team



MEASURES OF SUCCESS
  • Participant feedback
  • Number of days of training
  • Customer survey rating
  • Digital adoption / adoption of digital learning platform
  • Attendance of Sales Team in training sessions
  • Monthly Achievement against the target for the Sales Team across multiple performance parameters


Desired qualification and experience

  • Graduate in any discipline
  • Overall experience of 3-6 years
  • 2-3 Years should be in frontline sales and services
  • 3-4 Years of training experience working as a sales trainer in Life Insurance would be plus


Job Description

Position



 Manager - Training



Number of Positions

1



Department



CAT - Loyalty



Function



Training



Reporting to



Zone Training Manager



Band



4



Location



Bangalore



Team size (D/I)



0

KEY RESPONSIBILITIES:

Conduct training modules for Sales Team


•  Conducting induction and on-boarding training programs


•  Training on selling skills


•  Training on all MLI Insurance products and processes


•  Training on all MLI Digital tools and Assets


•  All other training programs as outlined by the organization


•  Conducting PRP and FOD as and when required

Conducting training in blended delivery format


•  Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings


•  Developing facilitation skills and virtual delivery

skills to ensure seamless training delivery across all sessions

Administrative


•  Manager-trainer to drive adoption of the digital learning platform across all roles


•  Responsible for driving digital assessments among the Sales Team


•  Responsible for driving self-learning among Sales Teams   


•  Responsible for calendarzing and effectively planning all training sessions with the RHs / TMs


•  Responsible for delivering all training adhering to the training calendar designed


•  Responsible for driving business performance of all learners


•  Responsible to drive attendance to all training sessions


•  Responsible to capture attendance in TMS/ELM within the stipulated time defined


•  Responsible to coordinate with the RH / TMs in calendarizing all training sessions for an office


•  Responsible to plan travel for training sessions in various locations as required

Look after training logistics


•  Schedule training sessions


•  Ensure wider participation of Sales Team in programs

Monitor progress of Sales Team on a continuous basis


•  Seek regular feedback from stake holders


•  Ensure that Sales Team follow moral and ethical standards when dealing with clients


•  Monitor Sales team development

Update training material


•  Review present training material


•  Scan environment


•  Incorporate feedback from  sales team



MEASURES OF SUCCESS
  • Participant feedback
  • Number of days of training
  • Customer survey rating
  • Digital adoption / adoption of digital learning platform
  • Attendance of Sales Team in training sessions
  • Monthly Achievement against the target for the Sales Team across multiple performance parameters


Desired qualification and experience

  • Graduate in any discipline
  • Overall experience of 3-6 years
  • 2-3 Years should be in frontline sales and services
  • 3-4 Years of training experience working as a sales trainer in Life Insurance would be plus

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