Team Leader- Two Wheeler Loan

7 days ago

Ahmedabad Anand Surat, India Ujjivan Small Finance Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Business/ Financials

  • Manage a team of 4-10 RO-BCs
  • Responsible for placing manpower at dealer counters as per business opportunity
  • Drive business from dealerships through RO-BC. Setting up daily/weekly/monthly targets of RO-BC and ensure same is achieved
  • Ensure RO-BC are productive as per the defined benchmark productivity matrix and help them achieve their variable pay slabs
  • Ensure efficient staffing by timely recruitment & training of ROs
  • Drive additional business from alternate channels [referral channel, phone banking leads & pre-qualified leads
  • Manage dealer relationship by close interaction with dealerships through regular visits

Customer (Both Internal & External)

  • Ensure training of RO-BC for educating the customers about timely repayments
  • Conduct CPV on sample basis to understand the gaps in sourcing and suggest improvements.
  • Ensure all dealers are onboarded on time and payouts are made on time

Internal Process

  • Drive collection of initial EMIs [for 4MOB cases] through the RO-BCs to ensure better portfolio health
  • Ensure resolution of non-starters within 15 of the month and drive collection of outstanding charges
  • Ensure that all disbursed physical files [PDD] are to be submitted to Operations and queries [if any] are
  • resolved within 30 days
  • Ensure all delivered vehicles [financed by the bank] are hypothecated to Ujjivan SFB and RC to be
  • submitted within 60 days of disbursement. Drive resolution and closure of RC queries

Innovation & Learning

  • Ensure that all reportees [RO-BC] in his team are up to date on all relevant guidelines and all
  • products/services offered in the Bank
  • Evaluate the staff competences in terms of productivity
  • Ensure adherence to training man-days/ mandatory training programs for self and reportees Monitor performance of ROs against defined goals/metrics and take corrective action wherever required

Interested Candidates Can Share your updated resumes on - OR Call on

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