International Technical Support | 0-1+Yrs| 4 Days Work | 4LPA | Uppal

1 week ago


Hyderabad, Telangana, India 3G Hr Services ( A Division Of Intellica Logic ) Full time ₹ 4 per year

Greetings from 3G HR Services

We are hiring for International Voice & Non Voice Process (Technical Support)

Role: International Technical Support

(Voice and Non Voice Process)

Experience:- 0-1+Yrs

Salary:

Freshers: LPA

Experienced:- Up to 4.0 LPA

Shifts:- 4 Days a Week, Night Shifts

Location:- Uppal, HYD

2 Way Cab is Provided

Technical Support Representative JD

  • To provide best in class Technical support to customers over Phone.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Follow standard operating procedures & escalate to internal teams for quicker resolution.
  • Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
  • Documenting all troubleshooting performed on the call

Desired Candidate Profile:

  • Basic networking skills
  • Ability to work under pressure with high attention to detail
  • Excellent communication and interpersonal skills
  • Flexibility to work rotational shifts

Call:

Nameera HR

Taniya HR

Vaishali HR

Pavani HR


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