
International Technical Support | 0-1+Yrs| 4 Days Work | 4LPA | Uppal
1 week ago
Greetings from 3G HR Services
We are hiring for International Voice & Non Voice Process (Technical Support)
Role: International Technical Support
(Voice and Non Voice Process)
Experience:- 0-1+Yrs
Salary:
Freshers: LPA
Experienced:- Up to 4.0 LPA
Shifts:- 4 Days a Week, Night Shifts
Location:- Uppal, HYD
2 Way Cab is Provided
Technical Support Representative JD
- To provide best in class Technical support to customers over Phone.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard operating procedures & escalate to internal teams for quicker resolution.
- Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
- Documenting all troubleshooting performed on the call
Desired Candidate Profile:
- Basic networking skills
- Ability to work under pressure with high attention to detail
- Excellent communication and interpersonal skills
- Flexibility to work rotational shifts
Call:
Nameera HR
Taniya HR
Vaishali HR
Pavani HR
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