CCE (Customer Care Executive)

6 days ago

Lucknow, Uttar Pradesh, India Khagi Infotech Private Limited Full time ₹ 1,20,000 - ₹ 3,60,000 per year

The Lead Generator is responsible for identifying, qualifying, and developing new business opportunities for the sales team. This role involves researching potential clients, initiating contact through calls, emails, and social media, and maintaining a pipeline of qualified leads to support the company's growth goals.

Key Responsibilities:

  • Conduct research to identify potential clients and target markets.
  • Generate qualified leads through outbound calls, emails, LinkedIn outreach, and other marketing channels.
  • Maintain and update the lead database (CRM) with accurate information.
  • Qualify leads based on defined criteria and hand them off to the sales team.
  • Follow up on inbound inquiries and nurture leads through consistent communication.
  • Collaborate with the sales and marketing teams to refine outreach strategies.
  • Meet or exceed weekly and monthly lead generation targets.
  • Track and report lead generation activities and conversion rates.

Requirements:

  • Proven experience as a Lead Generator, Sales Development Representative (SDR), or similar role.
  • Excellent communication and interpersonal skills (verbal and written).
  • Strong research and analytical abilities.
  • Proficiency with CRM software (e.g., HubSpot, Salesforce, Zoho CRM).
  • Familiarity with email marketing tools and LinkedIn Sales Navigator is a plus.
  • Goal-oriented and self-motivated with a proactive attitude.
  • Bachelor's degree in Business, Marketing, or a related field (preferred).
  • WILLING TO DO NIGHT SHIFT

Key Skills:

  • Lead generation and qualification
  • Cold calling and email outreach
  • CRM management
  • Market research
  • Time management and organization
  • Relationship building

Performance Metrics:

  • Number of qualified leads generated
  • Lead-to-opportunity conversion rate
  • Response rate from outreach campaigns
  • Contribution to sales pipeline growth
  • WILLING TO DO NIGHT SHIFT

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person

  • Customer Care Executive

    16 hours ago

    Lucknow, Uttar Pradesh, India Hyrmus Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Description:-Candidates have to good conversation skills. Need to know the basic computer knowledge.Training:- 15 days unpaid training, during the training their should be no leaves.Shift Timing :- 24*7 (Rotational Shift)Job Profile :- ( Customer Care Executive)Required- Good communication skills in English1-Maintaining a positive, empathetic and...

  • Customer Care Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India Asia Global Talent Solution Full time ₹ 12,000 - ₹ 25,000 per year

    Job Title: Customer Care Executive – BPO (Day Shift) Location: Lucknow Salary: 12,000 – 25,000 + Attractive Incentives Shift: Day Shift Experience: Freshers Welcome

  • Customer Care Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time ₹ 1,05,000 - ₹ 3,15,000 per year

    An upcoming company is looking for customer care executive for their outbound calling process.Qualification GraduateGood communication skills in English and Hindi.Computer and Ms office knowledgeFemale candidates preferredLocation Gomtinagar Lucknow.Job Types: Full-time, Permanent, FresherPay: ₹12, ₹18,000.00 per monthApplication Question(s):Can you work...

  • Customer Support Executive WFH

    2 weeks ago

    Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles & Responsibilities: As a Blinkit Customer Care Executive, you'll handle delivery partner queries and resolve issues via phone.Eligibility Criteria:-Excellent Communication SkillsGraduate & UndergraduatePermanent Work from Home (WFH)Fresher & ExperiencedA laptop with a minimum of 8 GB RAM & Windows 10 is mandatory.On-the-Job Training6 days working and 1...

  • Customer Care Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Mahindra And Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Deputy/Assistant Manager - Customer Care Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.Ensuring standardized Service...

  • Customer Care Executive

    1 week ago

    Lucknow, Uttar Pradesh, India Skyway Solution Full time ₹ 1,92,000 - ₹ 2,94,000 per year

    Position: Customer Support ExecutiveSalary: 16,000 – 24,000 CTC + 5,000 Incentives Location: Lucknow Working Days: 5 Days (Rotational Shifts) Language Requirement: Good command over written & spoken English Required Candidate profileEducation: Graduate & Undergraduate can applyExperience: Both Freshers & Experienced candidates welcome Drop Your Resume...

  • Customer Care Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India Niftel Communications Full time

    Job Title: Customer Support AssociateFull Time (WORK FROM OFFICE)Location: Jopling Road, HazratganjSalary: 13,000 to 15,500 (in-hand, with no deductions)Working Hours: 9 hours login + 1-hour break6 working days/week, with 1 rotational week offShift Timings:Rotational shifts (Day, Evening, Night, Midnight)Female: Day rotational shiftsMale: Evening, Night,...

  • Customer Care Executive

    2 weeks ago

    Lucknow, Uttar Pradesh, India N Solutions Lucknow Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    1-Candidate with good customer service skills would be preferred and good communication skill in English. Candidate should be confident with good communication skills

  • Customer Care Executive

    1 week ago

    Lucknow, Uttar Pradesh, India Niftel Communication Full time ₹ 1,57,000 - ₹ 1,87,000 per year

    Full Time (WORK FROM OFFICE)Process: Blended ProcessProfile: Customer Support AssociateFull time Log in hours: 9 hours working login and 1 hour break.Shift timings: Rotational shiftRotational Week off.Salary: 13k and 15.5k in hand with no deductions6 days working with 1 rotational week offNotes:* Excellent communication and interpersonal skills.*Ability to...

  • Customer Care Manager

    2 weeks ago

    Lucknow, Uttar Pradesh, India Mahindra & Mahindra Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities & Key DeliverablesAnalyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service...