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Front Desk Receptionist
2 weeks ago
Company Overview
At Nexus Jobs, we specialize in empowering talent staffing services across India. With a focus on delivering end-to-end manpower solutions, we cater to diverse corporate and industrial employment needs, emphasizing immediate placements and a variety of job opportunities. Based in Jaipur, our expertise spans full-time and part-time jobs as well as freelance project work, benefiting both freshers and experienced candidates in the Human Resources industry.
Job Overview
We are seeking a dedicated Front Desk Receptionist for our headquarters in Jaipur. This is a full-time, junior-level position requiring 1 to 3 years of work experience. The ideal candidate will serve as the first point of contact for all visitors and will be responsible for delivering exceptional customer service and administrative support.
Qualifications and Skills
- Proven experience in a receptionist or customer service role, with excellent interpersonal skills.
- Highly developed phone etiquette to handle calls efficiently and professionally.
- Ability to multitask in a dynamic environment, managing diverse tasks concurrently. (Mandatory skill)
- Exceptional customer service skills to ensure a positive experience for all visitors. (Mandatory skill)
- Proficiency in data entry tasks, ensuring accuracy and timeliness for records and reports.
- Experience in scheduling appointments and managing calendars effectively.
- Strong visitor management skills to welcome and guide guests appropriately.
- Capability to collaborate with team members, supporting a cohesive work environment.
Roles and Responsibilities
- Act as the first point of contact for visitors, providing a warm and welcoming reception experience.
- Answer, screen, and direct phone calls efficiently to the appropriate departments.
- Manage appointment scheduling and maintain a meticulous log of visitor entries and exits.
- Assist in managing incoming and outgoing correspondence, ensuring timely response and dissemination.
- Maintain the reception area, ensuring it's tidy, presentable, and equipped with necessary supplies.
- Support administrative tasks such as data entry, filing, and maintaining office records.
- Coordinate with different departments within the company to ensure smooth operational flow.
- Perform additional clerical duties as assigned, contributing to a well-organized office environment.