Engineering Services Project Manager

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something — you'll add something.

The Product Integrity (PI) organization within Apple's Hardware Engineering is a multidisciplinary team of engineers responsible for ensuring our products deliver exceptional customer experiences from the moment of purchase and continue to perform reliably over time. We adhere to and surpass international standards and regulations. We collaborate with teams across Apple to ensure seamless integration of software, hardware, and services.

We are seeking a technically accomplished project manager to join the Product Integrity Engineering Services (ES) team in Bangalore to support our growth in India. The project manager will be a key member of a global team responsible for managing org-wide contingent workforce and managed services engagements including planning, operations, quality, compliance and finances.

Leveraging their technical expertise, they will critically evaluate resource and project requirements, develop vendor strategies, mitigate risks and identify the most qualified vendors and contractors globally. They will utilize deep technical program and vendor management experience to assess vendor capabilities, validate proposals and costs to meet Apple's requirements. They will build strategic relationships, drive high standards for service quality and define best-in-class tools and processes.

If this sounds like a perfect fit, we would love to hear from you

Description
This role requires collaborating cross-functionally with a large multi-disciplinary engineering organization across different time-zones as well as other internal teams such as Procurement, Finance, Legal, EPM, IS&T, New Product Security, Network Security and Supplier Responsibility.

KEY RESPONSIBILITIES:

- Assist engineering managers with requirements and vendor engagement

- Review statements of work and quotations

- Drive vendor competency assessment, calibration, selection and onboarding

- Partner with procurement on contracts and negotiations

- Coordinate engineering services operations, documentation and tracking

- Oversee critical sourcing and performance metrics, overall quality of service and relationships

- Track and report financial forecasts and actual payments

- Champion best practices and ensure security and compliance requirements

- Implement process improvements and tool enhancements

Minimum Qualifications
BS/BA degree with minimum of 10 years relevant industry experience
5+ years of experience with large scale vendor management in an engineering organization
Experience writing or reviewing statements of work (SOW) for engineering projects
Proven record of evaluating vendor capabilities and driving improvement through actionable feedback
Proficiency in English (written and verbal) with exceptional presentation skills

Preferred Qualifications
5+ years of technical program management with software / hardware engineering projects
Experience building and scaling teams that have successfully shipped consumer electronics products
Experience with outsourcing, offshore development centers (ODCs) and program transitions to India
Experience with budgeting and spend analysis
Ability to influence, negotiate and contribute to key strategic decisions
Exceptional flexibility in managing shifting priorities
Knowledge of Excel, survey tools and creating documentation

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