
Service Engineer
2 weeks ago
Responsibilities:
As a Service Engineer at Sterling System & Controls , you will play a crucial role in ensuring the optimal functioning of our [product/service]. Your responsibilities will include:
- Installation and Maintenance: Install, configure, and maintain product/service at client sites. Troubleshoot and resolve technical issues promptly.
- Customer Support: Provide exceptional customer support through effective communication and problem-solving. Address client queries and concerns with professionalism and efficiency.
- Remote Assistance: Utilize remote tools to diagnose and resolve issues when on-site visits are not feasible. Offer guidance to clients for basic problem resolution.
- Training: Conduct training sessions for clients on the proper use and maintenance of our products/services. Create user manuals and documentation as needed.
- Collaboration: Collaborate with the sales and product development teams to provide feedback on client experiences and contribute to product improvement.
- Emergency Response: Be available for on-call duty to respond to urgent service requests outside of regular working hours.
Benefits:
- Competitive salary
- Professional development opportunities
- Dynamic and collaborative work environment
If you are a talented and dedicated professional looking to make an impact in a growing company, please submit your resume and cover letter to . Include "Service Engineer Application" in the subject line.
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