Service Engineer

1 week ago


Kota Mumbai india Sterling System & Controls Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Responsibilities:

As a Service Engineer at Sterling System & Controls , you will play a crucial role in ensuring the optimal functioning of our [product/service]. Your responsibilities will include:

  1. Installation and Maintenance: Install, configure, and maintain product/service at client sites. Troubleshoot and resolve technical issues promptly.
  2. Customer Support: Provide exceptional customer support through effective communication and problem-solving. Address client queries and concerns with professionalism and efficiency.
  3. Remote Assistance: Utilize remote tools to diagnose and resolve issues when on-site visits are not feasible. Offer guidance to clients for basic problem resolution.
  4. Training: Conduct training sessions for clients on the proper use and maintenance of our products/services. Create user manuals and documentation as needed.
  5. Collaboration: Collaborate with the sales and product development teams to provide feedback on client experiences and contribute to product improvement.
  6. Emergency Response: Be available for on-call duty to respond to urgent service requests outside of regular working hours.

Benefits:

  • Competitive salary
  • Professional development opportunities
  • Dynamic and collaborative work environment

If you are a talented and dedicated professional looking to make an impact in a growing company, please submit your resume and cover letter to . Include "Service Engineer Application" in the subject line.



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