Technical Product Manager

JOB DESCRIPTION

We have an exciting opportunity for you to shape the future of real-time data at JPMorgan Chase. Join us to drive innovation and career growth.

As a Technical Product Manager in the Streaming Data Platform team, you will drive the strategy, development, and growth of a platform that powers real-time data ingestion, processing, and analytics. You will collaborate with engineering, business stakeholders, and external partners to deliver impactful solutions that empower our teams and customers.

Job responsibilities

• Collaborates with engineering, architecture, and business teams to gather requirements and prioritize features
• Identifies customer needs and pain points through research and feedback, translating insights into business cases for new features
• Acts as the primary point of contact for stakeholders regarding platform capabilities and roadmap
• Resolves stakeholder issues by providing timely support and ensuring effective communication
• Translates business requirements into clear product specifications and user stories
• Oversees the product lifecycle from ideation to launch and ongoing optimization
• Ensures the platform meets security, compliance, and reliability standards

Required qualifications, capabilities and skills

• Strong understanding of streaming data technologies such as Apache Kafka, Flink, Spark Streaming, AWS Kinesis, or Azure Event Hubs
• Experience with cloud platforms, including AWS, and modern data architectures
• Experience working with cross-functional teams in a matrixed organization
• Ability to translate technical concepts into business value and vice versa
• Strong analytical and problem-solving skills
• Five years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities

Preferred qualifications, capabilities and skills

• Proficient knowledge of product development in streaming and real-time platforms
• Experience in product or platform-wide release management and deployment strategies
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Exposure to cloud technologies

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.