Relationship Manager-Business Banking-Affluent-Priority-Regional sales

6 hours ago

Chennai, Tamil Nadu, India Kotak Mahindra Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per year
Description

Role: - Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers - Sources new bank customers through external individual efforts and acquisition channel - Ensures high levels of customer service orientation and application of bank policy - Cross sells bank products to existing set of Customers - Informs customers of new products or product enhancements to further expand the banking relationship - Plans and conducts special sales initiatives and events for prospective and existing clients - Coordinates with other group companies to provide seamless access to other product s - Maintains complete relationship record for assigned customer accounts Job Requirement: - Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services - MIS generation - Graduate years of experience AMFI / IRDA - Post Graduate years of experience AMFI / IRDA

Responsibilities
Acquire and expand relationships with HNI clients through strategic profiling and personalized engagement. Generate business across liabilities, assets, and fee-based products to enhance relationship value and revenue. Formulate and implement sales plans to onboard new HNI customers and grow the client base. Conduct regular portfolio reviews and present investment solutions tailored to client needs. Maintain consistent client contact through weekly/monthly calls and meetings. Resolve client queries within defined turnaround times (TAT) to ensure satisfaction. Ensure high standards of customer service and adherence to bank policies and regulatory guidelines. Educate clients on new products and enhancements to deepen banking relationships. Plan and execute special sales initiatives and client engagement events. Maintain complete and up-to-date relationship records for all assigned customer accounts. Collaborate with product managers and group companies to offer integrated financial solutions. Stay informed about market trends, competitor strategies, and regulatory updates.

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