
Telecaller – Education Sector
1 day ago
About the Role:
We are looking for a dedicated and confident
Telecaller
to handle inbound and outbound calls for
student admissions, course inquiries, and app-related support
. You will be the first point of contact for potential students, guiding them with correct information and ensuring a smooth admission process.
Key Responsibilities:
- Attend incoming calls from leads generated via digital ads.
- Make outbound calls to students/parents who have shown interest in admissions.
- Explain course details, fees, and admission process clearly.
- Handle general queries regarding online classes, app usage, and technical issues.
- Maintain proper records of calls and follow-ups in CRM/Excel.
- Coordinate with the admissions and digital marketing team for lead updates.
Requirements:
- Prior experience in telecalling, customer support, or sales (preferably in the
education sector
). - Good communication skills in
Hindi & English
. - Basic computer knowledge (Excel, WhatsApp, calling apps).
- Polite, convincing, and problem-solving attitude.
- Ability to handle pressure and meet targets.
Salary & Perks:
- Fixed Salary: ₹[ 8,000 – 10,000 per month]
- Incentives on admissions converted.
- Training and script support will be provided.
- Growth opportunities in digital marketing & operations.
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