
Guest Service Personnel
2 days ago
General Responsibilities:
Ø Attend to guests courteously and deal promptly with their requests and queries.
Ø Have detailed information about all activities in the resort.
Ø Ensures compliance with the departmental BRISOP.
SPECIFIC RESPONSIBILITIES:
Ø Welcome guests during check-in and giving a fond farewell to guests while checkout.
Ø Handling guest complaints and concerns in an efficient and timely manner.
Ø Overseeing VIP guests, arrivals and departures.
Ø Coordinating and multi-tasking job duties in a busy environment.
Ø Have detailed information regarding arrivals and room requirements.
Ø Have up to date information on daily room occupancy
Ø Providing excellent customer service as per hotel standards.
Ø Greeting guests as they enter and exit the hotel.
Ø Providing information regarding the resort, town attractions, activities, etc.
Ø Check on VIP , complete their pre-registration formalities.
Ø Maintain up-to-date information on , current , offers, and
Ø Co-ordinate with for clearing of rooms.
Ø Collect Guest feedback during guest departure along with his likes and dislikes.
Ø Ensure that all check-ins and are handled smoothly without unnecessary delay or discomfort to any guest.
Ø Review arrival lists to welcome guests, and greet all guests personally.
Ø To check room allocation, amenities, and special requests.
Ø Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages), etc.
Ø Adhere to strict standards.
Ø Responsible for achieving a score of 90% in RENARD audit for Front Office operations and take necessary action for the shortcomings for standard compliance.
Ø Ability to understand and carry out verbal and written instructions and request clarification when needed.
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F&B Manager
2 weeks ago
Hassan, Karnataka, India Nirwana Hotels and Resorts Pvt Ltd Full time ₹ 4,20,000 - ₹ 4,80,000 per yearKannada Language is Must.Organize, direct and evaluate food and beverage service, Recruitment and training of staff, Shift scheduling, Performance management; monitor staff performance and provide feedback, Purchase and control of inventory, Monitor revenues and expenses, Ensure practice of heath and safety regulations, Negotiate supplier arrangements for...
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Chief Engineer
1 week ago
Hassan, Karnataka, India Rosetta Hospitality Full time ₹ 8,00,000 - ₹ 12,00,000 per yearGeneral ResponsibilitiesØ Conducts daily briefing of Shift EngineersØ Ensure all management reports for the resort are available timely as required.Ø Responsible to represent the Engineering department during daily morning operations meetings.Ø Responsible for daily operations of the Engineering department in an orderly manner.Ø Attend all training...
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[Urgent Search] Guest Service Personnel
3 weeks ago
Hassan, KA, IN Rosetta Hospitality Full timeGeneral Responsibilities Attend to guests courteously and deal promptly with their requests and queries Have detailed information about all activities in the resort Ensures compliance with the departmental BRISOP SPECIFIC RESPONSIBILITIES Welcome guests during check-in and giving a fond farewell to guests while checkout Handling...
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Guest Relations Officer
4 hours ago
Hassan, India Tapovana Heritage Resort and Spa Full timeReview arrival lists to welcome guests. Attend to special guests (e.g. VIPs) and answer their inquiries. Help prepare welcome folders with collateral (e.g. room service menus, area descriptions). Provide information about amenities, area and venues and promote services. Anticipate guest needs and build rapport with customers. Offer assistance with certain...
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Guest Relation Associate
1 week ago
Hassan, India HOYSALA VILLAGE RESORT Full timeNeed good communication skill in English, Kannada and Hindi, - Greet and welcome guests with a positive attitude. - Assist guests with inquiries, requests, and special needs. - Handle check-ins, check-outs, and reservations. - Resolve guest complaints and issues promptly and professionally. - Provide information about hotel services, amenities, and local...
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Security Guard
6 days ago
Hassan, India HOYSALA VILLAGE RESORT Full timeExperience: 0 to 2 years of experience in Security department Language: English, Hindi, Kannada English and Hindi Must 1. **Access Control** - Monitor and control entry and exit points for both guests and staff. - Verify identification of visitors and staff, issue visitor passes, and maintain a log of those entering and leaving the premises. - Prevent...
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Hostess
1 week ago
Hassan, India HOYSALA VILLAGE RESORT Full timeNeed good communication skill in English and Hindi, **Key Responsibilities**: - Greet and seat guests in a friendly and professional manner. - Manage reservations and waitlists efficiently. - Provide information about the menu, specials, and restaurant policies. - Address guest inquiries and resolve any issues promptly. - Maintain a clean and organized...
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Yoga Teacher
1 week ago
Hassan, India HOYSALA VILLAGE RESORT Full time**Yoga Teacher /** Yoga Instructor **Key Responsibilities**: - Conduct daily yoga sessions (morning and evening) for resort guests of all levels. - Design customized yoga programs for individuals and groups, including therapeutic and relaxation sessions if required. - Ensure a warm, safe, inclusive, and engaging environment during classes. - Promote...
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Purchase Executive
6 days ago
Hassan, India Rosetta Hospitality Full time**General Responsibilities**: Ø Assist the Purchase and Store Manager in all Management reports for the Resort by ensuring timely availability of the same as required. Ø Responsible for daily operations of the Purchase Department in an orderly manner. Ø Follows immaculate grooming standards in line with the resort’s grooming policy. Ø Possesses...
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Chief Engineer
3 weeks ago
Hassan, India Rosetta Hospitality Full timeJob Description General Responsibilities Conducts daily briefing of Shift Engineers Ensure all management reports for the resort are available timely as required. Responsible to represent the Engineering department during daily morning operations meetings. Responsible for daily operations of the Engineering department in an orderly manner. Attend all...
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HR Manager
3 weeks ago
Hassan, India Rosetta Hospitality Full timeJob Description General Responsibilities - Interviewing and Recruiting potential candidates. - Managing the overall process of performance appraisal of the Unit. - Foster good rapport, promote team spirit and ensure effective two-way communication. - Familiarizes and enforces local HR policies and procedures. Specific Responsibilities - To ensure that...
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Purchase Executive
3 weeks ago
Hassan, India Rosetta Hospitality Full timeJob Description General Responsibilities Assist the Purchase and Store Manager in all Management reports for the Resort by ensuring timely availability of the same as required. Responsible for daily operations of the Purchase Department in an orderly manner. Follows immaculate grooming standards in line with the resort's grooming policy. Possesses good...