Executive - Telecalling Operations

2 days ago

Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

The Telecalling Operative Executive will make outbound calls to customers, answer queries, provide information about products and services, and achieve pre-defined sales or customer service goals. This job needs good communication skills, persuasion, and a customer-centric attitude.

Key Responsibilities:

Outbound and Inbound Calling:

  • Call to outbound customers; either new or current, for the purposes of alerting them of products, services, or offers.

  • Handle inbound calls, address customer inquires, and resolve issues satisfactorily.

  • Lead generation and conversion

  • Identify and generate leads through telecalling activities.

  • Explain the product features and benefits to convert inquires into sales.

Customer Engagement:

  • Maintain a polite, enthusiastic, and professional tone while talking to the customers.

  • Build rapport to enhance customer experience and loyalty.

Data Management:

  • Update the client's details and feedback on the CRM system.

  • Maintain records of discussions and follow-ups.

Target Achievement:

  • Work towards achieving daily, weekly, and monthly call and sales targets.

  • Take performance review, training, and productive outcomes on job duties at work.

Complaint Resolution

  • Handle complaints from customers, and refer complicated issues to a supervisor for resolution.

Compliant:

  • Follow company policies and regulatory guidelines in making calls.

Skills & Qualifications:

Educational Qualification

High school diploma or equivalent. Any field degree is a plus.

Experience:

  • 1-3 years of experience in telecalling, customer service, or sales. Fresher with good communication skills will be considered.

Key Skills:

  • Good verbal communication in English and regional languages. Persuasive and negotiation skills.

  • Executive - Telecalling / Inside Sales

    2 weeks ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Telecalling Inside Sales Executive Location: Panacorp Software Solutions, Nagercoil We are looking for a Telecalling Inside Sales Executive to join our team. This role involves generating leads, converting inquiries into potential sales, and handling client communications. Key Responsibilities : Make outbound calls to potential clients to...

  • Outreach Sales/Telecalling Role

    5 hours ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Description : As a Telecalling Outreach Executive, you will be responsible for conducting outbound telecalling to inform and educate contacts about our services. This role requires strong communication skills and a proactive approach to engaging with potential leads. Key Responsibilities : Conduct outbound telecalling to introduce our services. ...

  • Executive - Telecalling / Telesales

    2 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 1,20,000 - ₹ 1,30,878 per year

    Experienced (Sales/Telecalling) : 12, ,000 per month Benefits : Incentives for performance, along with yearly salary increments Key Responsibilities : Make outbound sales calls to introduce and promote our products. Understand customer needs and guide them towards a suitable solution. Maintain a detailed record of customer interactions, leads, and...

  • Telecalling Sales Executive

    2 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job Title: Business Development Executive - TeleSalesIndustry: Research & Development / IT ServicesEmployment Type: Full Time, PermanentSalary: Negotiable + IncentivesJob Location: Nagercoil,Tamil NadeJob Description:We are looking for a Telecalling Sales Executive to join our research and development domain team, specializing in PhD research paper...

  • Executive - Telecalling/Telesales

    2 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Key Responsibilities : Make outbound sales calls to introduce and promote our products. Understand customer needs and guide them towards a suitable solution. Maintain a detailed record of customer interactions, leads, and sales. Requirements : Good spoken English skills. Sales or telecalling experience is preferred but not mandatory.

  • Executive - Telecalling/Inside Sales

    2 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are looking for a Telecalling Inside Sales Executive to join our team. This role involves generating leads, converting inquiries into potential sales, and handling client communications. Key Responsibilities : Make outbound calls to potential clients to explain our services and generate sales. Follow up on leads and inquiries to ensure conversions. ...

  • Telecalling/Inside Sales Role

    2 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    The Telecalling Inside Sales Executive role involves generating leads, promoting research and development services, and converting potential clients into business opportunities. Skills Required : telecom sales English Communication basic knowledge in word and excel convincing skills client and customer handling Data handling Qualification : Any...

  • Telesales / Telecalling Role

    2 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Job Overview : We are looking for a Telecaller Sales Executive to promote our services and convert leads into sales. This role is perfect for individuals with strong communication skills and a passion for sales. Key Responsibilities : Conduct outbound calls to promote products and services. Qualify leads and create new sales opportunities. Present...

  • Senior Executive

    2 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary : We are looking for a seasoned Senior Telecalling Executive to lead telecalling efforts and support the sales team in achieving customer acquisition and retention goals. This role involves managing both inbound and outbound calls, training junior telecallers, monitoring team performance, and ensuring excellent customer interactions. The ideal...

  • Telecaller -Fresher

    6 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Pvt Ltd Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Job Title: Business Development Executive - Telle CallerIndustry: Research & Development / IT ServicesDepartment: Sales & Business DevelopmentEmployment Type: Full Time, PermanentSalary: Negotiable + IncentivesJob Description:We are looking for a Telecaller to join our Research and Development team, focused on assisting PhD scholars with research support and...