Tele- Caller
19 hours ago
Job Description – Telecaller (Cosmetic Surgery & Aesthetic Centre)
Position:
Telecaller / Patient Relationship Executive
Location:
Centre for Aesthetics, Sector 43, Gurugram
Employment Type:
Full-time
About Us
We are a premium cosmetic surgery and aesthetic services centre, offering advanced surgical and non-surgical treatments to help our clients look and feel their best. We pride ourselves on providing expert care, world-class procedures, and a highly personalized patient experience.
Role Overview
We are looking for an enthusiastic and result-driven Female
Telecaller
who will be responsible for generating
quality leads
through proactive calling, follow-ups, and conversions. The role requires excellent communication skills, patient handling abilities, and a persuasive approach to build trust and encourage clinic visits.
Key Responsibilities
- Make
outbound calls
to potential clients from provided databases, inquiries, and leads. - Explain services
(cosmetic surgeries, non-surgical aesthetic treatments, skin & hair procedures) in a professional and empathetic manner. - Generate
qualified leads
and ensure minimum 60-80 calls per day. - Follow up
consistently with prospects to nurture interest and encourage booking appointments. - Maintain and update client interaction records in CRM/lead sheet.
- Work closely with the marketing and front-desk team to align on lead flow and conversion strategies.
- Handle patient queries with confidentiality, sensitivity, and professionalism.
Requirements
- Proven experience as a telecaller / telesales / BPO / healthcare call centre executive (
experience in beauty, aesthetics, or healthcare industry preferred). - Excellent communication skills in
English and Hindi
(polite, clear, and persuasive). - Strong ability to
convince and counsel
prospective patients. - Target-oriented with a focus on
lead generation and conversion
. - Basic knowledge of cosmetic surgery, dermatology, or beauty industry will be an added advantage.
- Computer literacy (MS Office / CRM tools).
What We Offer
- Competitive
fixed salary + attractive incentives
for achieving targets. - Training on cosmetic and aesthetic services.
- Growth opportunities in a premium and expanding cosmetic surgery centre.
- Professional, supportive, and rewarding work environment.
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