Collections Manager
1 day ago
Company Description
Tata Capital Limited, a subsidiary of Tata Sons Limited, is registered with the Reserve Bank of India as a Core Investment Company. Offering a wide range of fund and fee-based financial services, Tata Capital caters to retail, corporate, and institutional customers under the Tata Capital brand. With over 500 branches across India, the company provides services in Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans, and the distribution and marketing of Tata Cards. Tata Capital is known for being a trusted and customer-centric financial services provider.
Role Description
This is a full-time, on-site role for a Collections Manager located in Kochi. The Collections Manager will be responsible for overseeing the collections process, managing the collections team, and ensuring timely recovery of dues. Daily tasks include developing and implementing collections strategies, monitoring accounts to identify overdue payments, and negotiating payment plans with customers. The role also involves maintaining accurate records, preparing reports on collection activities, and coordinating with other departments to resolve payment issues.
Qualifications
- Strong knowledge of collections strategies and processes, as well as debt recovery techniques
- Excellent communication, negotiation, and customer service skills
- Experience in team management and training
- Proficiency in using collections software and tools
- Ability to analyze data and prepare reports
- Strong organizational and time-management skills
- Bachelor's degree in Finance, Business Administration, or a related field
- Prior experience in a similar role within the financial services industry is preferred
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