Call Centre Collection Executive

2 days ago


Cochin, Kerala, India Techend global Full time ₹ 1,40,000 - ₹ 1,70,000 per year

We are looking for a Call Centre Collection Executive proficient in Malayalam to handle outbound collection calls, follow up with customers on pending payments, and maintain positive customer relationships while ensuring timely recovery.

Key Responsibilities

  • Make outbound collection calls to customers regarding pending or overdue payments.
  • Explain outstanding balances and provide payment options.
  • Maintain a professional and polite tone while handling customers.
  • Record call details, payment commitments, and follow-up actions in the system.
  • Escalate unresolved cases to the supervisor or collections manager.
  • Maintain compliance with company policies and legal regulations.

Job Type: Full-time

Pay: From ₹14,000.00 per month

Expected Start Date: 08/09/2025



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