Solutions Consultant II

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happen–fast.

About the role:

The Solution Consulting team at ZoomInfo  is made up of solution experts focused on enabling our customers and prospects to maximize the value that they get out of our solutions.  We are problem solvers and strategic thinkers that are obsessed with making our customers successful.  We sit at the intersection of Sales, Customer Success, Product Marketing, Product Management, and Engineering and work collaboratively with each to continue to drive value for our customers.  We are a team of solution consultants that are customer centric and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful.

We build trust and confidence with customers by mapping use cases, business objectives, and requirements to innovative solutions to solve complex problems that significantly impact our customers' success.

What You'll Do:

• Partner with AE's and AM's to discover customer needs and design solutions to solve complex customer challenges.
• Be the expert that articulates our solution capabilities through solution demonstrations anchored in the context of customer need and value
• Lead the technical aspects of the solution and customer evaluations while ensuring a memorable experience and delivering value to ensure the technical win
• Track and raise feature requests while collaborating closely with product management and engineering teams.  Enhancements/capabilities and competitive intel

What You Bring:

• Bachelors / Maters in Science Or Engineering
• 3 to 5 years of experience as presales solution consulting or technical sales experience in SaaS or enterprise technology space
• Shift : Mandatory to work in 5 PM to 2 AM IST
• Self-starter and team player that excels working in an unstructured environment and can quickly grasp technical concepts
• Customer obsessed mindset with a knack for understanding and solving problems using technology solutions
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
• Proficient in delivering software demonstrations in-person and virtually
• Excellent interpersonal, communication, persuasion, presentation and writing skills
• Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc.
• Proven experience working with employees at all levels of an organization
• Previous experience designing solutions in a platform/multi product environment
• Experience with Demo2Win and Value Selling Methodologies
• Experience selling into Sales/Marketing/Data Ops, Sales Leadership, Data Science, and Marketing
• Experience working in Conversation Intelligence (Chorus, Gong), Sales Automation (ZI Engage, Salesloft, Outreach), Chat (ZI Chat, Drift), or ABM/Marketing Automation (6Sense, DemandBase, Marketo, Eloqua, Pardot)
• Experience in selling SAAS sales or marketing technology platforms that are feature rich and have numerous use cases across different types of customers and prospects
• Prior experience using or integrating with CRM systems such as , Microsoft Dynamics, Hubspot, or Marketing Automation systems such as Marketo, Eloqua, Pardot
• Experience with recommending and demonstrating software solutions that have numerous applications to business leaders, to solve critical business challenges

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.