
Accounts Receivable Caller
5 days ago
Preferred Candidate
Experience35+ years of experience in Accounts Receivable / Revenue Cycle Management, preferably in healthcare / insurance / hospital settings or other regulated industries. Experience handling large volumes of claims / invoices.
Technical Skills
• Good knowledge of AR software / tools (e.g. ERP systems, RCM platforms).
• Strong MS Excel skills (pivot tables, lookups, data analysis).
• Familiarity with billing, coding, insurance/payer rules.
• Knowledge of accounting/finance principles.
Role & Responsibilities
Accounts Receivable Management
Monitor and manage accounts receivable aging, ensure timely collections.
- Analyze AR aging reports to identify overdue accounts; follow up with customers or payers.
- Reconcile customer/payer accounts; resolve discrepancies, shortpayments, denials.
Denial Management & Appeals
- Identify root causes for claim denials.
- Prepare and submit appeals; follow up until resolution.
Implement corrective action plans to reduce or prevent future denials.
System & Process Improvements
- Use AR / RCM software tools to streamline workflows (e.g. automation of reminders, integrated dashboards).
- Suggest and implement process improvements to reduce delays or manual work.
- Stay updated with regulatory changes (insurance requirements, billing codes, etc.).
- Collaboration & Crossfunctional Coordination
- Work with billing, patient registration, coding, finance teams to ensure endtoend integrity of revenue cycle.
- Assist in training/mentoring junior AR staff, where applicable.
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