Senior AR Caller US healthcare

5 days ago

Gurgaon, Haryana, India Whitespace Global Full time ₹ 6,00,000 - ₹ 18,00,000 per year

The ideal candidates should be working as Senior AR Callers or Subject Matter Experts (SMEs) in AR Calling profile and must possess excellent communication skills non-negotiable.

  • Previous experience of minimum 5 Years in Healthcare Accounts Receivable, Medical billing, or a related field is required.

  • Strong knowledge of Healthcare Billing Processes, insurance protocols, and relevant regulations (e.g., HIPAA).

  • Excellent communication and negotiation skills.

  • Proficiency in Microsoft Office Suite and experience with healthcare billing software.

  • Should be Flexible with 24*7 shift.

Description

Role:

We are looking for a skilled and detail-oriented Senior Accounts Receivable (AR) Caller specializing in US healthcare to join our finance team. In this role, you will manage and follow up on outstanding healthcare claims, ensuring timely collections while maintaining positive relationships with healthcare providers and payers.

Process

AR Caller Senior Process Expert

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

Key Skills:

Previous experience of minimum 5 Years in Healthcare Accounts Receivable, Medical billing, or a related field is required.

Strong knowledge of Healthcare Billing Processes, insurance protocols, and relevant regulations (e.g., HIPAA).

Excellent communication and negotiation skills.

Proficiency in Microsoft Office Suite and experience with healthcare billing software.

Preferred Candidate Profile:

Undergraduate/Graduate can apply.

Should have proficiency in Typing (25 WPM with 95% of accuracy)

Should be flexible with 24*7 shift.

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