Workforce Analyst Senior

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Job Description:

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the role:

This role requires a combination of domain expertise, business acumen, strong communication and presentation skills. You will be responsible to deliver data-driven decision-making, deliver presentations to stakeholders, optimizing processes, and collaborating with various teams at FIS to support the organization's workforce management and financial forecasting efforts.

Responsibilities for this role includes:

• Independently own day-to-day operational activities pertaining to workforce management initiatives
• Collaborate closely with HR and Finance partners to align workforce plans with budget considerations
• Govern FTE hiring processes, contractor approvals, and prepare attrition analysis
• Participate in projects to implement new tools, functionalities and support automation initiatives
• Optimize processes and support data-driven decision-making
• Cultivate and maintain excellent relationships with stakeholders from finance, HR, business and Talent acquisition
• Prepare periodic executive summaries with insights for leadership reviews
• Multi-task between competing activities and ensure timely completion
• Demonstrate positive attitude and flexibility to calibrate as per business requirements

What you will be doing:

• Leverage HRMS application and analytical tools like Power BI to analyse, visualize, and report on complex data elements
• Deliver weekly presentations to key business stakeholders, and provide recommendations based on organizational workforce management guidelines
• Ensure timelines for workforce deliverables are met and accuracy of data analysis and reporting tasks is maintained through periodic quality check
• Work closely with business, HR and finance stakeholders to resolve their queries within stipulated SLAs
• Prepare weekly/monthly executive summaries and reports for senior management review and quickly incorporate feedback
• Collaborate effectively with other team members to ensure smooth delivery of existing tasks, while following recommended guidelines
• Perform data testing and validation to ensure accuracy and reliability
• Deep Dive into existing data set, investigate reasons for failure points and provide recommendations for corrective actions
• Contribute towards development and implementation of best practices in workforce management
• Provide insights and recommendations for process improvement, automation intervention based on data analysis
• Provide support to business stakeholders throughout the monthly financial forecasting cycles and provide insights to identify avenues to additional cost savings
• Perform analysis on monthly hiring, exit, and attrition for employees/contractors and present on-demand business summary to leadership team
• Seamlessly multi-task between competing priorities and contribute towards multiple projects simultaneously
• Demonstrate agility and effortlessly adapt to changing business needs and priorities in a fast-paced environment
• Stay updated on new technologies and processes in data analysis and visualization
• Conduct trainings, workshops to educate stakeholders on implementation of new processes & prepare documentation for easy navigation

What you will bring:

• Overall, 8-10 years' experience in Workforce management, Process improvement OR Project management
• A master's degree, such as an MBA or equivalent in related field can provide additional skills and knowledge, making the candidate more competitive
• Lean Six Sigma training and certification can help the candidate improve processes and reduce waste, leading to increased efficiency and productivity
• Project Management or Organization Change Management certification is desirable
• Hands on experience in visualization tools like Power BI, Tableau to help to derive insights from data and improve decision-making
• Self-starter with team mindset - Work autonomously and as part of a global team
• Strong communication, collaboration, attention to detail, time management, and organizational skills

What we offer you:

At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients
• Focus on physical/mental well-being with a balanced work-life approach
• Feedback and performance driven culture

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.