Customer Relationship Executive

17 hours ago


Rajarhat Kolkata West Bengal, India THE FERN RESIDENCY KOLKATA Full time ₹ 1,80,000 - ₹ 2,16,000 per year

Job Opening: Customer Relationship Executive

The Fern Residency, Rajarhat, Kolkata

We are looking for a dynamic and customer-oriented Customer Relationship Executive to join our team at The Fern Residency, Rajarhat, Kolkata.

Salary Range: ₹15,000 – ₹18,000 per month

Responsibilities:

  • Handle guest interactions with professionalism and warmth
  • Conduct telecalling for guest follow-ups and feedback
  • Address guest queries, feedback, and complaints promptly
  • Maintain strong guest relationships to ensure repeat business
  • Coordinate with internal departments to enhance guest experience

Requirements:

  • Graduate in any discipline (Hotel Management preferred)
  • Excellent communication and interpersonal skills
  • Prior experience in hospitality/customer service/telecalling will be an added advantage
  • Positive attitude and guest-centric approach

Email your resume to:

Contact:

Job Types: Full-time, Permanent, Fresher, Internship

Contract length: 6 months

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Food provided
  • Leave encashment
  • Paid sick time
  • Provident Fund

Work Location: In person

Speak with the employer



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