Customer Relationship Executive

12 hours ago


Rajarhat Kolkata West Bengal, India The Fern residency Kolkata Full time

**Job Opening: Guest Relationship Executive**:

- The Fern Residency, Rajarhat, Kolkata_

We are looking for a dynamic and customer-oriented **Guest Relationship Executive** to join our team at _The Fern Residency, Rajarhat, Kolkata_.

**Salary Range**: ₹15,000 - ₹18,000 per month

**Responsibilities**:

- Handle guest interactions with professionalism and warmth
- Conduct **telecalling** for guest follow-ups and feedback
- Address guest queries, feedback, and complaints promptly
- Maintain strong guest relationships to ensure repeat business
- Coordinate with internal departments to enhance guest experience

**Requirements**:

- Must be a female from a Hotel background only
- Graduate in any discipline (Hotel Management preferred)
- Excellent communication and interpersonal skills
- Prior experience in hospitality/customer service/telecalling will be an added advantage
- Positive attitude and guest-centric approach

**Contact**: 7044477004

**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person



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