Network Infrastructure Lead
6 days ago
Location : Saudi Arebia
Key Responsibilities
• Network Design & Implementation
• Plan, install, configure, and expand network infrastructure solutions for clients, with a primary focus on Cisco appliances (switches, routers, firewalls, wireless controllers, etc.).
• Conduct site surveys and create implementation blueprints.
• Maintenance & Troubleshooting
• Provide ongoing support and maintenance of customer networks.
• Diagnose, troubleshoot, and resolve complex network issues in a timely manner.
• Monitor performance and implement proactive measures to prevent downtime.
• Team Leadership
• Lead and mentor a small team of network technicians/engineers.
• Allocate tasks, supervise work quality, and ensure timely delivery of projects.
• Provide training and skill development to team members.
• Client Interaction
• Act as the technical point of contact for clients during project execution and support.
• Translate client requirements into practical network solutions.
• Maintain strong customer relationships through effective communication and service quality.
• Documentation & Standards
• Prepare detailed technical documentation, reports, and project handovers.
• Ensure all implementations comply with industry standards and best practices (Cisco, ITIL, ISO).
⸻
Qualifications & Skills
• Bachelor's degree in Computer Science, IT, or related field (preferred).
• Proven experience (5+ years) in network infrastructure implementation and troubleshooting.
• Strong hands-on expertise with Cisco technologies (CCNA/CCNP certification highly preferred).
• Familiarity with firewalls, VPNs, load balancers, and network security best practices.
• Leadership experience – ability to manage a small team and deliver projects.
• Strong problem-solving skills with attention to detail.
• Excellent communication skills in English (Arabic is a plus).
• Willingness to travel to client sites when required.
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