Senior - Solution Consultant

6 days ago


Mumbai, Maharashtra, India WebEngage Full time ₹ 20,00,000 - ₹ 25,00,000 per year

About Us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.

One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.

Learn more about us at

Responsibilities
  • Develop and maintain a deep understanding of the WebEngage product suite and its positioning within the broader martech and enterprise software landscape.
  • Analyze existing WebEngage deployments across various industries (e.g., BFSI, Retail, FMCG, Healthcare, Technology, Hospitality) to identify industry-specific best practices, use cases, and success stories.
  • Proactively stay abreast of industry trends in digital transformation and marketing automation, demonstrating thought leadership by aligning WebEngage capabilities to evolving customer needs and business challenges.
  • Maintain a strong grasp of emerging enterprise software trends and technologies, identifying opportunities where WebEngage can deliver differentiated value.
  • Collaborate closely with Partner Managers and Sales Executives to strategize, prepare, and execute complex sales engagements—including discovery sessions, value assessments, POCs, enablement workshops, and more.
  • Lead and deliver impactful solution demonstrations—both on-site and remote—effectively showcasing WebEngage's value proposition to partners, prospects, and customers.
  • Respond to the functional and technical aspects of RFIs/RFPs in coordination with Technical Sales Engineers and Account Executives.
  • Act as a bridge between customers and internal teams—providing structured feedback to Product Management and aligning with Engineering, Marketing, and Sales to ensure customer needs are addressed with precision.
  • Represent WebEngage at industry events, conferences, and partner-led forums, articulating the platform's vision, capabilities, and impact.
Requirements
  • 2–5 years of experience in Technical Pre-Sales, Sales Engineering, or Solutions Consulting, preferably within the India market.
  • Proven ability to study and communicate deployment use cases across industries such as BFSI, Retail, FMCG, Healthcare, and Technology.
  • Strong understanding of enterprise software architecture and experience integrating martech platforms into existing application ecosystems.
  • Demonstrated expertise in consultative selling—listening to client challenges, framing solutions, and articulating value effectively.
  • Ability to simplify and communicate complex technical concepts to both technical and non-technical stakeholders.
  • Solid understanding of SaaS platforms and performance-driven enterprise applications.
  • Excellent verbal and written communication skills, with a professional and structured approach to internal and external interactions.
  • Strong interpersonal skills, with a self-starter mindset and the ability to collaborate in a fast-paced, cross-functional team environment.
  • Prior experience in solution selling or consultative sales with tangible outcomes.
  • Willingness and ability to travel up to 50% for client meetings, presentations, and events.

Life at WebEngage:

  • We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
  • A highly inclusive work culture that promotes a relaxed, creative and productive environment.
  • Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance

Perks & Benefits:

  • Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers)
  • Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Explore more here:

Do you think you fit the bill? Come along, let's redefine the future of Marketing Automation

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.



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