Content Manager

Locations: Heredia | Gurgaon

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As Generative AI (GenAI) continues to transform how we capture, organize and deliver content, we are looking for a Content Manager – BCG Vantage with a strong foundation in Generative AI (GenAI) technologies and their application in content strategy. This role supports the Technology, Media & Telecom (TMT) Practice Area and plays a key part in enabling more effective structuring, reuse, and sharing of BCG's intellectual assets with internal teams. This is a team manager role that involves engaging with TMT Practice Area leadership. The role requires knowledge of the Practice Area, their business offerings, taxonomy and key stakeholders. The role also requires good understanding of content management process - identifying content gaps, managing PA intranet, etc.

The Content Manager role reports to the Content Management Senior Manager – BCG Vantage and to the BCG Vantage Global Business Management Senior Director of the Technology, Media & Telecom Practice Area. This is not a client facing role.BCG collaborates with Technology, Media, and Telecommunications companies to solve problems and pursue new strategies as they continue to shape the future.

For Technology companies, we help them pioneer new business models, enable change within—and through—their organizations, and sustain performance in a competitive market. But we also help them rediscover, and reenergize, their purpose. So, they can create value for shareholders and society alike.

For Media companies, we help them navigate ever changing shifts in consumption patterns and spending. We help media companies develop the pricing and customer acquisition strategies that let clients win with subscription-based models; leveraging AI and advanced analytics to create personalized experiences; and improving operational efficiency, organization design, and customer insight to make a new business model succeed and a successful model even better.

For Telcos, we help them seize new opportunities—and beat back familiar challenges, such as cost, M&A and competition from agile digital players—by focusing on seven key enablers including data-driven customer centricity, beyond-the-core expansion, network excellence, and AI.

YOU'RE GOOD AT

• Helps develop overall content strategy for the TMT PA drawing on your knowledge of content management processes and business needs, guided by a strong focus on the application of GenAI
• Plays a crucial role in project management of several PA content related initiatives and special projects and constantly strives for innovating the processes by challenging the status quo.
• Works with PA leadership (LT) to drive content planning needs and help prioritize key tasks pertaining to content availability, dissemination and analytics.
• Shares best practices across topics teams; able to make direct and specific edits to improve content when appropriate
• Ensuring high quality standards in the PA and keeping key content sources up to date and ready for use
• Plays an active role in recruitment according to business needs
• Provides day-to-day apprenticeship & coaching for junior staff and assists in long term professional development and performance evaluation
• Capacity management within the team based on the business needs

What You'll Bring

• 7+ years of experience demonstrating advanced knowledge and content mgmt.
• Bachelor's degree required, advanced degree preferred, with demonstrated high academic achievement, preferably in Information Management, Business Administration or a related topic to Technology, Media, and Telecommunications (TMT). Other advanced degrees are accepted as well.
• Knowledge and familiarity with relevant topics/ sub-topics such as Semiconductors, IT Services, Network & Infrastructure, Media players, etc.
• Strong understanding of the consulting space and knowledge services and management processes in consulting firms
• Ability to drive business processes with a diverse and global set of senior stakeholders
• Sound business acumen; advanced content management capabilities with well-developed techniques and approaches
• Understanding of GenAI tools, with the ability to apply them to day-to-day work
• Fluency in English; other languages requested in certain locations
• Outstanding interpersonal and communication skills to interact with stakeholders while working in a global collaborative team environment

Who You'll Work With

BCG Vantage team that works in close collaboration with the case teams and other groups within our firm to help create, retrieve, organize, and analyze the knowledge that enables BCG to deliver superior business value for clients. Our role is to be a trusted partner and catalyst for all parts of BCG in building the development of knowledge as a core competitive advantage – and advancing our firm's reputation as a global leader in business consulting. Ultimately, our efforts create a firm-wide culture of knowledge sharing and collaboration.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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