Medical Teleconsultant

1 week ago

Hyderabad, Telangana, India Star Fertility Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Job Title: Medical Teleconsultant

Location: Secunderabad

Job Type: Full-time, Work from Office

Perks: Additional incentives on meeting targets

Working Days: 6 days a week

Job Summary

We are seeking dedicated and compassionate Medical Teleconsultants to join our team. The ideal candidates will hold a background in BHMS, BDS, MBBS, or Embryology and have excellent communication skills for patient interaction through calls and video consultations.

This role plays a key part in providing remote medical advice and support to patients, particularly those exploring or seeking IVF treatment.

Key Responsibilities

  • Conduct telephonic and video consultations with patients.
  • Provide medical advice, assess patient conditions, and guide them appropriately.
  • Engage with valid patients exploring IVF treatment options.
  • Align patients with IVF experts at different Ferty9 centres based on their convenience.
  • Maintain accurate patient records and documentation using CRM systems.
  • Schedule and manage appointments with IVF experts.
  • Follow up with patients to monitor progress, address concerns, and re-engage undecided prospects.
  • Collaborate with colleagues and center staff to ensure smooth patient visits to IVF experts.
  • Ensure strict compliance with medical protocols and guidelines.

Qualifications

  • Degree in BHMS, BDS, MBBS, or Embryology.
  • Minimum 1 year of experience in patient communication (calls & video consultations).
  • Freshers with strong communication and empathy skills are welcome to apply.
  • Strong communication and interpersonal skills.
  • Ability to handle patient queries with empathy and professionalism.
  • Proficiency in teleconsultation platforms, CRM, and Electronic Medical Records (EMR) systems.

Preferred Attributes

  • Female candidates: 3 positions
  • Male candidates: 1 position

Benefits

  • Competitive salary package.
  • Attractive incentives for meeting targets.
  • Professional development and training opportunities.
  • Supportive and dynamic work environment.
  • Extensive process and protocol training provided.

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