Relationship Manager Customer Care

2 weeks ago

Pune, Maharashtra, India Lodha Group Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Key Responsibilities

  • Deliver outstanding customer service with empathy, clarity, and customer-centricity.
  • Maintain consistent service experience across all touchpointsoffice visits, calls, email, and documentation.
  • Handle customer queries, concerns, feedback, and expectations effectively.
  • Update systems, trackers, SAP modules, and maintain accurate customer history.
  • Manage collections and achieve collection targets for assigned projects.
  • Ensure timely and accurate documentation for customer transactions.
  • Coordinate with internal teams to resolve customer issues and systemic gaps.
  • Maintain low complaint escalation and cancellation rates.
  • Ensure 90%100% revenue assurance for assigned portfolios.
  • Follow standardized MIS processes and support booking data analysis for management insights.

Required Skills

  • Strong customer service orientation
  • Excellent communication and interpersonal skills
  • Basic MS Excel knowledge
  • Ability to handle high-value customers with professionalism and clarity

Required Skills

  • Strong customer service orientation
  • Excellent communication and interpersonal skills
  • Basic MS Excel knowledge
  • Ability to handle high-value customers with professionalism and clarity

Who Can Apply

  • Graduates with minimum 4 years of customer service experience, preferably in real estate, hospitality, banking, or similar client-facing roles.

Why Join Us?

  • Work with Indias leading real estate brand
  • Client-facing role with strong growth exposure
  • Opportunity to deliver premium customer experiences

  • Customer Care Technology Relationship Manager

    1 day ago

    Pune, Maharashtra, India Smith+Nephew Full time

    Life Unlimited.At Smith+Nephew, we design and manufacture technology that takes the limits off living. Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role ofCustomer Care Technology Relationship Manager. We are seeking an individual who has significant Contact...

  • Nursing Assistant for Elderly Care Facility

    1 day ago

    Pune, Maharashtra, India Avana Care Full time

    Direct Patient CareProvide daily nursing care, including bathing, feeding, and mobility assistance, with respect and compassion.Monitor residents' vital signs, health conditions, and symptoms, and report changes promptly to senior staff.Administer medications and treatments accurately as prescribed by the medical team.Support residents with activities of...

  • International Customer Care Executive

    2 days ago

    Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time

    Company DescriptionAvalanche High-Tech Enterprise offers a comprehensive online platform that integrates recruitment services, IT solutions, and innovative product development to address diverse business needs. Featuring advanced tools, our platform enables seamless connections between employers and top talent, ensuring optimal team fit. With tailored IT...

  • Unit Sales Manager

    2 weeks ago

    Pune, Maharashtra, India Health Insurance Care Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionHealth Insurance Care provides affordable, high-quality health insurance coverage, helping individuals and families access essential healthcare services. We specialize in offering comprehensive and reliable solutions under the Affordable Care Act. Our mission is to simplify health insurance and ensure protection and peace of mind for our...

  • Customer Relationship Manager

    1 day ago

    Pune, Maharashtra, India NG Rathi Realty Full time

    Responsibilities:* Manage customer relationships* Resolve complaints promptly* Ensure high levels of customer satisfaction*Post booking documents for agreement registration, payment schedule, interest letter generation, demand letter generationProvident fundHealth insuranceAnnual bonus

  • Customer Relationship Manager

    1 day ago

    Pune, Maharashtra, India Tianum Networth Managers Full time

    Responsibilities:* Manage customer relationships through effective communication and CRM tools.* Develop new business opportunities with existing clients.* Collaborate with sales team on lead generation strategies.

  • Customer Relationship Manager

    2 weeks ago

    Pune, Maharashtra, India MIT Adt University Full time ₹ 10,00,000 - ₹ 30,00,000 per year

    Position: Customer Relationship ManagerSchool / Institute: MIT School of Holistic DevelopmentExperience: The candidate is required to have a minimum of 10 years of professional experience in a high-level administrative, managerial, or customer relationship role.Location: MIT ADT University, Vishwaraj Baug, Loni Kalbhor, Pune, Maharashtra Position OverviewThe...

  • Customer Care Executive

    1 day ago

    Pune, Maharashtra, India Infinitrix Consulting Full time

    Job Role / Designation Customer Support process. Customer care representative - >6 month  Sr. Customer care representative - >18 months  Communication Excellent Communication skills who can speak with US natives Experience (Yrs) minimum 6 months of International Bpo voice exp Should have computer and Internet knowledge / knowledge of Billing queries...

  • Quality Tranier Customer Care

    2 weeks ago

    Pune, Maharashtra, India P9 Farms Private Limited Full time ₹ 4,20,000 per year

    Position: Salesforce TrainerDepartment: Customer Care & SalesLocation: Swargate , PuneSalary Range: Up to ₹35,000 per monthAbout the RoleProvilac is looking for a dedicated Salesforce Trainer to train and support our Customer Care Executives and Sales Team. The trainer will ensure that both teams use Salesforce effectively for lead management, customer...

  • Hiring For Global Customer Care- Order Management

    2 weeks ago

    Pune, Maharashtra, India Smith Nephew Full time US$ 20,00,000 - US$ 60,00,000 per year

    Hiring open for Global customer care-Order management.Location-Pune KaradiUK shiftInterested can share profile at Role Overview:We are seeking a Senior Associate, Global Customer Care, International Order Management to join our Global Customer Care team. In this role, you will take ownership of complex surgery order processing, corrections, invoicing, and...