Customer Care Executive @Gurgaon

3 days ago

Gurgaon, Haryana, India Shining Stars Institution & travels Full time ₹ 2,88,000 - ₹ 7,20,000 per year

Now Hiring | Customer Support Executive | Domestic & International Voice Process | Gurgaon

Greetings, Job Seekers,

We are inviting applications for Customer Support Executive roles with a leading multinational BPO organization known for its dynamic work culture and growth-driven environment. This is an excellent opportunity to build a long-term career in the customer service and communication domain.

Position Details

Location: Gurgaon

Employment Type: Full-Time (Work from Office)

Process Type: Domestic and International Voice Process

Key Responsibilities

  • Manage inbound and outbound customer interactions with professionalism and empathy.
  • Provide accurate and updated information about products and services.
  • Handle queries, concerns, and complaints efficiently while maintaining quality standards.
  • Document interactions accurately in internal systems and adhere to company policies.
  • Collaborate with internal teams to ensure timely resolution of customer issues.
  • Meet individual and process-level performance targets consistently.

Candidate Requirements

  • Education: Undergraduate or Graduate (any stream).
  • Experience: Freshers and experienced candidates (03 years) are eligible.
  • Language Proficiency: Strong communication skills in English and Hindi are mandatory.
  • Age Limit: Up to 30 years.
  • Must be comfortable with rotational shifts and 6-day working schedules.

Compensation Structure

Domestic Voice Process:

  • Freshers: 15,000 – 20,000 CTC
  • Experienced: Up to 25,000 CTC

International Voice Process:

  • Freshers (with excellent English): 21,000 CTC
  • Experienced: Up to 30,000 CTC

Additional Benefits:

  • Both-side cab facility provided.
  • 5 days working with 2 rotational offs.
  • Attractive performance-based incentives.

How to Apply

Interested candidates may share their updated resume via WhatsApp at Homa).

If the call is unanswered, please send a message mentioning the role you are applying for.

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