Sales Trainer

2 weeks ago

Kozhikode, Kerala, India XYLEM LEARNING Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities

Training Delivery & Facilitation

  • Conduct structured induction and refresher programs for Upskilling and Commerce teams.
  • Ensure timely completion of training batches with high participation and engagement.
  • Develop and deliver tailored, product-specific training aligned with business objectives.

Commerce Program Sales Enablement

  • Train teams on commerce programs (CA, CMA, ACCA) covering structure, paper breakdowns, and progression pathways.
  • Equip staff to address student and parent queries with program-specific expertise.
  • Lead role-plays and demos replicating real-world commerce counseling scenarios.

Digital Sales & Upskilling Orientation

  • Guide teams on digital lead-generation strategies (Google Ads, Meta Ads, LinkedIn, AI tools).
  • Reinforce CRM best practices and digital-first communication techniques.
  • Build consultative selling skills suited for professionals and career-switchers.

Retraining & Performance Recovery

  • Identify performance gaps and design targeted retraining interventions.
  • Provide personalized coaching and one-on-one sessions for improvement.
  • Track post-training progress and share insights with leadership.
  • Foster a supportive environment that encourages continuous learning.

On-the-Job Training (OJT) & Coaching

  • Support employees during OJT with hands-on guidance and real-time feedback.
  • Facilitate buddy programs and individualized coaching to strengthen skills.
  • Monitor session quality, conduct shadowing, and close identified learning gaps.

Feedback, Reporting & Documentation

  • Collect and analyze trainee feedback to improve training delivery.
  • Maintain accurate training records, evaluation reports, and performance data.
  • Provide timely updates on progress and retraining outcomes to management.

Process & Program Enhancement

  • Recommend innovative tools, modules, and simulations to optimize learning impact.
  • Stay updated on industry trends, learner needs, and technology advancements.
  • Collaborate with cross-functional teams to align training with organizational goals.

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