
Customer Success Associate
2 weeks ago
Mission
Keep every active optician engaged, ordering, and delighted—while reactivating the silent ones.
What you'll do
- Own a partner list: daily calls/WhatsApp; keep our one-click "ordered today" tracker updated.
- Run engagement rhythms: weekly "nudge" campaigns, monthly mini-events/demos, and reactivation sprints for 7/14/30-day silent accounts.
- Close the loop fast: log issues, coordinate with production/dispatch, confirm resolutions same day.
- Make data sing: tidy Sheets/ClickUp, simple dashboards, insights on product/price/competition
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Benefits:
- Leave encashment
Experience:
- B2B sales: 1 year (Preferred)
License/Certification:
- Driving Licence (Preferred)
Work Location: In person
Speak with the employer
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