Customer Success Associate

2 weeks ago


Swargate Pune Maharashtra, India Precision Ophthalmics Full time ₹ 15,000 - ₹ 1,80,000 per year

Mission

Keep every active optician engaged, ordering, and delighted—while reactivating the silent ones.

What you'll do

  • Own a partner list: daily calls/WhatsApp; keep our one-click "ordered today" tracker updated.
  • Run engagement rhythms: weekly "nudge" campaigns, monthly mini-events/demos, and reactivation sprints for 7/14/30-day silent accounts.
  • Close the loop fast: log issues, coordinate with production/dispatch, confirm resolutions same day.
  • Make data sing: tidy Sheets/ClickUp, simple dashboards, insights on product/price/competition

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Leave encashment

Experience:

  • B2B sales: 1 year (Preferred)

License/Certification:

  • Driving Licence (Preferred)

Work Location: In person

Speak with the employer



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