Junior It Administrator

9 hours ago

Ahmedabad, Gujarat, India Veeda CR Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Junior IT Administrator Bioanalytical Lab Support

Experience: 2-3 Years

Job Summary:

The Junior IT Administrator will assist in maintaining the IT infrastructure and systems used in regulated bioanalytical operations within a GLP/GxP-compliant CRO laboratory. This role involves daily user support, troubleshooting, and basic system administration related to lab instruments, LIMS, and networked IT systems.

Key Responsibilities:

User & System Support

  • Provide first-level IT support for lab users on desktops, applications, and hardware.
  • Troubleshoot issues with instrument PCs, printers, and lab software (e.g., LIMS, Lab Solution, Analyst software).
  • Ensure timely resolution of support tickets and escalate complex issues to senior IT staff.

Lab IT Environment Support

  • Monitor basic functionality and connectivity of lab instruments and data storage systems.
  • Follow SOPs for logins, data handling, and backups within the lab.

Compliance & Documentation

  • Ensure all actions are performed in alignment with GLP/GxP and 21 CFR Part 11 compliance requirements.
  • Maintain logs for user access, incident tracking, and changes made in lab IT systems.
  • Support documentation related to IT operations, validations, and data integrity.

Data & Backup Handling

  • Assist in routine data backup checks for instrument systems and file servers.
  • Ensure raw data is stored securely and retrievably as per regulatory requirements.

Collaboration

  • Work closely with scientific staff and QA to support operational continuity.
  • Coordinate with vendors or senior IT personnel for software updates, troubleshooting, or hardware maintenance.

Key Skills & Competencies:

  • Basic knowledge of Windows OS, networking, and file permissions.
  • Familiarity with lab environments or willingness to learn regulated operations.
  • Good communication, teamwork, and troubleshooting abilities.
  • Attention to detail and ability to follow compliance processes.

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