BI Platform Administrator

Associate Data Engineer

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.

ABOUT THE ROLE

Role Description:

What You Can Do

As a BI Platform Administrator with expertise in TIBCO Spotfire, you manage, optimize, and support enterprise BI environments to ensure reliable data access, reporting, and analytics for business users.

You play a key role in maintaining platform stability, implementing governance standards, automating processes, and supporting the integration of multiple data sources across the organization. Your efforts enable data-driven insights, operational excellence, and scalability for analytics solutions.

What We Expect of You

• Administer and maintain TIBCO Spotfire Server, Web Player, and Automation Services environments.
• Oversee user/group access, library management, and license provisioning aligned with governance standards.
• Implement upgrades, patches, and configurations to maintain system reliability and performance.
• Develop and maintain scripts and automation workflows for monitoring, backup, and deployment.
• Collaborate with data engineering and analytics teams to support integration with data sources (SQL, Snowflake, etc.).
• Troubleshoot performance issues, conduct root cause analysis, and ensure proactive monitoring of the BI ecosystem.
• Support dashboard developers and business users in resolving connectivity and performance challenges.
• Maintain detailed documentation for system configurations, operational standards, and change management.
• Participate in planning and implementing platform scalability and security improvements.

Basic Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related discipline.
• 3-5 years of experience in BI platform administration or enterprise analytics environments.
• Strong proficiency in TIBCO Spotfire administration, including configuration, library, and automation service management.
• Hands-on experience with SQL and relational database systems (e.g., Oracle, SQL Server, Snowflake).
• Good understanding of networking concepts, authentication mechanisms (LDAP/AD), and server management (Windows/Linux).

Preferred Qualifications

• Experience managing multi-node Spotfire environments with high availability.
• Familiarity with cloud BI deployments (AWS, Azure, or GCP).
• Exposure to other BI tools such as Power BI, Tableau, or Qlik.
• Knowledge of data integration and ETL tools (Informatica, Alteryx, or Tibco DV).
• Scripting experience (Python, PowerShell, or Bash) for automation and system monitoring.
• Understanding of data governance, version control (Git), and ITIL change processes.

Soft Skills

• Strong analytical, diagnostic, and problem-solving skills with attention to detail.
• Excellent communication and collaboration abilities across business and technical teams.
• Capability to lead small projects or technical initiatives independently.
• Proactive mindset with a focus on system optimization and continuous improvement.
• Adaptability and eagerness to learn emerging BI and data technologies.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.