
Customer Relationship Executive
5 days ago
Responsibilities
Customer communication and support:
Greet customers and handle inquiries, complaints, and escalations in a professional and timely manner.
Provide information about products or services, assisting customers with selections and suggestions.
Manage customer interactions through phone, email, or in-person, ensuring a positive and professional experience.
Relationship management:
Build and maintain strong, long-term relationships with a portfolio of customers.
Act as a key point of contact for customer needs and concerns.
Identify opportunities to enhance the customer experience and drive loyalty.
Problem-solving and issue resolution:
Resolve customer issues, complaints, and technical problems, sometimes escalating complex issues to the appropriate team.
Analyze customer concerns to provide workable solutions and meet expectations.
Administrative and reporting duties:
Maintain accurate customer records and update CRM databases.
Prepare regular reports on customer interactions, lead conversion, and sales support activities.
Collaborate with other departments, such as sales and marketing, to improve the overall customer experience.
Required skills and qualifications
Technical proficiency: Familiarity with CRM software, support ticket tools, email, and other relevant platforms.
Must be Good communication skills,Excel knowledge.
Contact Person -Priya
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹27,328.29 per month
Education:
- Bachelor's (Required)
Language:
- English ,Hindi (Required)
Location:
- Indore, Madhya Pradesh (Required)
Shift availability:
- Day Shift (Preferred)
-
Customer Relationship Management Executive
1 week ago
Indore, Madhya Pradesh, India Viha Tech Software Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionVihaTech empowers businesses with cutting-edge technology solutions. We specialize in web and app development, e-commerce, UX, and data analytics. Our customer-centric approach helps startups and small to medium-sized businesses achieve digital transformation and drive growth.Role DescriptionThis is a full-time on-site role for a Customer...
-
Customer Relationship Executive– Fresher
6 days ago
Indore, Madhya Pradesh, India BHOPAL MOTORS PVT. Full time ₹ 8,00,000 - ₹ 14,40,000 per yearJob SummaryWe are looking for enthusiastic and customer-focused individuals to join us as Customer Relationship Executives. As a CRE, you will be the first point of contact for customers, responsible for handling queries, providing assistance, and ensuring a positive customer experience.Key ResponsibilitiesGreet and assist walk-in customers at the...
-
Customer Relationship Management Executive
2 weeks ago
Indore, Madhya Pradesh, India Tealogy Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe are looking for a Customer Relationship Manager (CRM) with 2–4 years of experience to build and maintain strong client relationships, ensure customer satisfaction, and act as the primary point of contact for client queries and escalations.
-
Customer Relationship Manager
7 days ago
Indore, Madhya Pradesh, India Treasure Group Full time ₹ 60,000 - ₹ 12,00,000 per yearResponsible for overall customer service, Operational & Sales activities of the project.Resolving customer queries by providing first time resolution and client relationship management.Handling client servicing team for post purchase services of Real Estate.Ensuring customer care activities and providing quality services for customer satisfaction.Prepare &...
-
Branch Relationship Executive
2 hours ago
Indore, Madhya Pradesh, India Sbi Cards And Payment Services Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSenior Executive - Branch Relationship About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and...
-
Customer Relationship Management Specialist
1 week ago
Indore, Madhya Pradesh, India Viha Tech Software Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionViha Tech Software Solutions Pvt. Ltd. empowers businesses with cutting-edge technology solutions. We specialize in web & app development, e-commerce, UX, data analytics, and more. Our customer-centric approach helps startups and SMBs achieve digital transformation and drive growth. With a focus on innovation and excellence, we are...
-
Relationship Manager
5 hours ago
Indore, Madhya Pradesh, India iServefinancial Full timeAs a Sales Executive, your role involves acquiring clients through direct sales/ CA /Broker/Builder Channels and analyzing clients" financial needs. You will be responsible for taking leads from tie-up Builders and creating new relationships to drive sales. Your key responsibilities will include: - Sales - Customer Service - Post Sales Service - Regular...
-
Client Relationship Executive
2 weeks ago
Indore, Madhya Pradesh, India Kimirica Hunter International Full time ₹ 5,00,000 - ₹ 12,00,000 per yearRole Overview:As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible foroverseeing all customer support operations, developing and implementing strategies to enhance the customer journey, and ensuring a seamless and delightful experience for every interaction. You will lead a team of customer service representatives,...
-
Relationship Manager
1 week ago
Indore, Madhya Pradesh, India Fin Trade capital Full time ₹ 1,20,000 - ₹ 3,00,000 per yearWe are looking for a talented and detail oriented individual to join our team as a telesales executive. Basic communication and computer skills are required. Basic stock market knowledge would be beneficial.JOB DESCRIPTION:As a Business Development Executive you will play a vital role in driving business growth by generating customers from the given leads...
-
Customer Support Executive
4 hours ago
Indore, Madhya Pradesh, India MMF Infotech Technologies Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 5,00,000 per yearCompany DescriptionMMF Infotech Technologies Pvt. Ltd. delivers highly competitive solutions and services to small to mid-size businesses globally, specialising in web design and development, mobile application development, digital marketing, and back-office services. Founded in 2011, the company serves clients in the USA, UK, UAE, and other countries. With...