Customer Relationship Executive

4 days ago


Indore, Madhya Pradesh, India PS Creations Full time ₹ 1,000 - ₹ 3,27,280 per year

Responsibilities

Customer communication and support:

Greet customers and handle inquiries, complaints, and escalations in a professional and timely manner.

Provide information about products or services, assisting customers with selections and suggestions.

Manage customer interactions through phone, email, or in-person, ensuring a positive and professional experience.

Relationship management:

Build and maintain strong, long-term relationships with a portfolio of customers.

Act as a key point of contact for customer needs and concerns.

Identify opportunities to enhance the customer experience and drive loyalty.

Problem-solving and issue resolution:

Resolve customer issues, complaints, and technical problems, sometimes escalating complex issues to the appropriate team.

Analyze customer concerns to provide workable solutions and meet expectations.

Administrative and reporting duties:

Maintain accurate customer records and update CRM databases.

Prepare regular reports on customer interactions, lead conversion, and sales support activities.

Collaborate with other departments, such as sales and marketing, to improve the overall customer experience.

Required skills and qualifications

Technical proficiency: Familiarity with CRM software, support ticket tools, email, and other relevant platforms.

Must be Good communication skills,Excel knowledge.

Contact Person -Priya

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹27,328.29 per month

Education:

  • Bachelor's (Required)

Language:

  • English ,Hindi (Required)

Location:

  • Indore, Madhya Pradesh (Required)

Shift availability:

  • Day Shift (Preferred)


  • Indore, Madhya Pradesh, India Viha Tech Software Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionVihaTech empowers businesses with cutting-edge technology solutions. We specialize in web and app development, e-commerce, UX, and data analytics. Our customer-centric approach helps startups and small to medium-sized businesses achieve digital transformation and drive growth.Role DescriptionThis is a full-time on-site role for a Customer...


  • Indore, Madhya Pradesh, India BHOPAL MOTORS PVT. Full time ₹ 8,00,000 - ₹ 14,40,000 per year

    Job SummaryWe are looking for enthusiastic and customer-focused individuals to join us as Customer Relationship Executives. As a CRE, you will be the first point of contact for customers, responsible for handling queries, providing assistance, and ensuring a positive customer experience.Key ResponsibilitiesGreet and assist walk-in customers at the...


  • Indore, Madhya Pradesh, India Tealogy Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for a Customer Relationship Manager (CRM) with 2–4 years of experience to build and maintain strong client relationships, ensure customer satisfaction, and act as the primary point of contact for client queries and escalations.


  • Indore, Madhya Pradesh, India Dainik Bhaskar Group Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role & responsibilities :This is a full-time on-site role for a Client Relationship Executive, based in Indore. The Client Relationship Executive will be responsible for managing and fostering strong relationships with clients to ensure their satisfaction and loyalty. Day-to-day responsibilities include handling client accounts, building and maintaining...


  • Indore, Madhya Pradesh, India Treasure Group Full time ₹ 60,000 - ₹ 12,00,000 per year

    Responsible for overall customer service, Operational & Sales activities of the project.Resolving customer queries by providing first time resolution and client relationship management.Handling client servicing team for post purchase services of Real Estate.Ensuring customer care activities and providing quality services for customer satisfaction.Prepare &...


  • Indore, Madhya Pradesh, India Viha Tech Software Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionViha Tech Software Solutions Pvt. Ltd. empowers businesses with cutting-edge technology solutions. We specialize in web & app development, e-commerce, UX, data analytics, and more. Our customer-centric approach helps startups and SMBs achieve digital transformation and drive growth. With a focus on innovation and excellence, we are...


  • Indore, Madhya Pradesh, India Kimirica Hunter International Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role Overview:As the Customer Relationship Executive at Kimirica Hunter International, you will be responsible foroverseeing all customer support operations, developing and implementing strategies to enhance the customer journey, and ensuring a seamless and delightful experience for every interaction. You will lead a team of customer service representatives,...


  • Indore, Madhya Pradesh, India Agrim Housing Finance Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Agrim Housing Finance, we believe that buying the house of your dreams should be as easy as dreaming about it. Using state-of-the-art technology, we have streamlined the process of applying for a home loan. Our core values are Transparency, Simplicity, Trust, Technology, and Happiness, which we proudly embody in our work.Role...

  • Relationship Manager

    16 hours ago


    Indore, Madhya Pradesh, India Mandot Securities Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Overview:Mandot Securities Pvt Ltd, a pivotal financial service provider established in 2014 in Indore, is renowned as a leading SEBI-registered stock broker with BSE and NSE affiliations. As a depository participant with CDSL, our expansive reach extends through numerous branches and business associates across Central India, supported by a team of...


  • Indore, Madhya Pradesh, India Fin Trade capital Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    We are looking for a talented and detail oriented individual to join our team as a telesales executive. Basic communication and computer skills are required. Basic stock market knowledge would be beneficial.JOB DESCRIPTION:As a Business Development Executive you will play a vital role in driving business growth by generating customers from the given leads...