Sales Coordinator
4 days ago
Job Title: Sales Coordinator
Department: Sales
Location: Ahmedabad
Reporting To: Sales Director
Key Responsibilities:
- Handle inbound and outbound calls and respond promptly to customer queries.
 - Manage and respond to inquiries via message, call, or other communication channels.
 - Handle new and existing customers, ensuring excellent customer service and satisfaction.
 - Coordinate with the Sales Team to ensure seamless execution of sales operations.
 - Send company profiles, catalogues, and other relevant details to new and prospective customers.
 - Prepare quotations and share them with customers as per requirements.
 - Input and process orders accurately, ensuring they are delivered on time.
 - Inform clients of any unforeseen delays or issues related to their orders.
 - Coordinate with the Production and Dispatch teams to ensure timely delivery.
 - Follow up on payments and maintain proper payment records.
 - Share packing lists, invoices, and dispatch details with customers and internal teams.
 
Required Skills & Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
 - 1–3 years of experience in sales coordination, customer service, or a related field.
 - Proficiency in MS Office (Excel, Word, Outlook).
 - Strong communication and interpersonal skills.
 - Ability to multitask.
 - Excellent attention to detail and organizational skills.
 
Language Requirement:
- Proficiency in English and Hindi is mandatory.
 - Knowledge of South Indian languages (Tamil, Telugu, Kannada, or Malayalam) is highly preferred to effectively communicate with regional customers.
 
Key Attributes:
- Customer-oriented and proactive
 - Positive attitude and strong follow-up skills
 - Team player with good coordination abilities
 - Self-motivated and goal-driven
 
Job Type: Full-time
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
 - Provident Fund
 
Work Location: In person
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