Sales Coordinator

2 days ago

Ahmedabad, Gujarat, India SolidEdge Industries Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Title: Sales Coordinator

Department: Sales

Location: Ahmedabad

Reporting To: Sales Director

Key Responsibilities:

  • Handle inbound and outbound calls and respond promptly to customer queries.
  • Manage and respond to inquiries via message, call, or other communication channels.
  • Handle new and existing customers, ensuring excellent customer service and satisfaction.
  • Coordinate with the Sales Team to ensure seamless execution of sales operations.
  • Send company profiles, catalogues, and other relevant details to new and prospective customers.
  • Prepare quotations and share them with customers as per requirements.
  • Input and process orders accurately, ensuring they are delivered on time.
  • Inform clients of any unforeseen delays or issues related to their orders.
  • Coordinate with the Production and Dispatch teams to ensure timely delivery.
  • Follow up on payments and maintain proper payment records.
  • Share packing lists, invoices, and dispatch details with customers and internal teams.

Required Skills & Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1–3 years of experience in sales coordination, customer service, or a related field.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Strong communication and interpersonal skills.
  • Ability to multitask.
  • Excellent attention to detail and organizational skills.

Language Requirement:

  • Proficiency in English and Hindi is mandatory.
  • Knowledge of South Indian languages (Tamil, Telugu, Kannada, or Malayalam) is highly preferred to effectively communicate with regional customers.

Key Attributes:

  • Customer-oriented and proactive
  • Positive attitude and strong follow-up skills
  • Team player with good coordination abilities
  • Self-motivated and goal-driven

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person

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