
Customer Care Executive
5 days ago
Nova IVF Fertility Rajarajeshwari Nagar
2nd FLOOR, 1141, Jawaharlal Nehru Rd, BEML Layout, BEML Layout 3rd Stage Rajarajeshwari Nagar, Bengaluru
Contact Number :
Title of the Job : Executive - Customer Care
Education : Any Degree
Experience : 0 - 2 years
Preferred : Female candidate
Job Description
Conversion: Inquiry to appointment
Conversion: Appointment to Walk in
Time taken for Patient Registration
Average waiting time of patients in the OPD (Both New and Old at any stage for any role)
Appointment scheduling (Both new and follow-up)
Accuracy of data entry in MEDICS (Registration details of patients and IVF file completion)
Accuracy in Payment collection/Receipts
Number of OPD Patients feedbacks collected
Patient satisfaction for OPD
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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